Rooms are old, property needs renovation...the most annoying part is the music by the pool that travels to the rooms...the base literally shaking the walls... there are people like me who enjoy calm and silence... food selection was nit much but the food definitely good.

Old hotel deserve only 2 stars not 4 . I booked 3 rooms Rooms ( the room had broken furnitures and the door frames were rotting) In addition, inside the room the bedding and sheets were dirty with blood. The restaurant was not monitored at all..there was no surveillance by the staff. There were many people serving the food with their hands.i forwarded this feedback to management and people on standby but there was no response. They did not provide a key for the safebox in the room either, I could not protect the valuables I had in my room. The all in exclusive was disappointing, the drinks were served in small cups and none of the cold food was stored properly.

Outside look was very nice and location was good also but room itself needs upgrading it has very old look and comfort is just about average not much variety in breakfast.

The food was terrible nearly the same food everyday Food wasn't keep it hot as should be when its served Even coffe just warm. It was a virus around as some children were very ill including my child with a diarrhea and fevers and could be a food poison or something to do with the pool as we heard from another costumers. My adivice is to avoid this hotel

Bad

The worst stay ever Personnel was so rude. It is a Motel and not a hotel. Food is a disaster. I feel like robbed, not worth the price$$$ at all. Trust me I spent more than 70 nights in hotels this year and this is by far the worst among them. I WILL NEVER RECOMMEND SUCH A MOTEL TO ANY ONE. MY ADVICE IF YOUR READING THIS. GO LOOK SOMEWHERE ELSE RIGHT Now

Old management style without customer communication

Hotel is run down, needs to be remodeled, Tv didn’t work, no air conditioning, bed sheets dirty,breakfast horrible, you will be disappointed if you go to this hotel, is not a 4 star hotel this is a minus 0 star hotel, will never comeback…

Good and nice hotel

I stayed there 2 nights. Only Internet connection was poor. Every service is good. It is very clean. Good environment especially the area, I like it very much. I have introduced this hotel to my friends.

i liked the way they welcome us ilove it reaaaly awesome one

Reasonable priced, a bit out dated requiring more work

The hotel is ok, in need of a lot of work. Cleanliness has a lot to be desired. Only basics carried out on daily basis. Still dirt and hair from previous occupants, even on last day of stay. Disappointing

I was surprised that the hotel don't offer alcohol drinks since last January. The food is so so, but the fruit pie is good.

Everything nice but the food and the buffet very poor

Everything nice but the food and the buffet very poor

Not the best...

The hotel was in a nice location with a nice pool. breakfast and dinner were included but very bland. only bad part was the hotel insisted on extra money, which I was forced to pay and hotels.com was not available or helpful at all to sort this problem out.

The pics of the hotel are very nice. The setting is great. However, don't be fooled by the good online prices. They attempt extortion at every chance. Despite our prepaid booking. They charges us a series of fees which doubled the cost of our rooms. Beware.

No way 5 star. Never again. Poor quality room dirty. Air con broken. Pool dirty and beachfilthy