The hotel was fine my experience was bad I had my money and jewellery taken from my room while at breakfast .. the hotel has so far done nothing to check who entered the room or cctv I’ve emailed them twice and called to be told it’s impossible so my experience was not a nice one

Room small but comfortable. Maybe some things a little dated. Food good and breakfast excellent. In busy part of Los Cristianos but pool and internal areas are a quite haven.

very friendly

Clean spacious room with a great Sea view. Very friendly and professional staff. Good facilities

The room was great, loved the beach chic decor & very clean. Staff were very welcoming & amenities very good. My only complaint is having to pay extra per day for use of the safe. Hotel safes are standard for this grade of hotel. To pay extra per day to use it in the room is like being charged to use the hairdryer - it's just a negative angst against an otherwise great hotel experience.

Overall very good. Location was excellent.

Very clean and friendly staff

Lovely hotel with helpful staff.

Didn’t get a beach view, on the whole the staff were very good, apart from some misunderstanding, possibly as I am not able to speak or understand Spanish.

Fabulous holiday- the staff could not be more helpful & considerate, the facilities were perfect for a traveller with mobility issues; super clean, spacious, lovely food and perfect access to lots of lovely restaurants. 10/10

We had a really warm welcome, surprise champagne when they realised we were celebrating a birthday and the chance to freshen up in a room after check out and before our flight. It felt like they were going out of the way to make your trip comfortable and special. I'd recommend!

Breakfast buffet was excellent. Rooms clean and beds comfortable. The air conditioning wasn’t great, struggled to lower the temperature from 28c to 25c despite being on all night. I was moved from a lower room overlooking the carpark to one higher up. Sea view is extra.

Some good points friendly and good beach front position. They was working on construction around the pool which disturbed the ambience. Queing up till 0930 for sunbeds felt like I was going back to the 90s. Check in and check out was good. Breakfast good for price point.

If you’re a senior citizen from the UK it’s perfect for you. However if you’re looking for a fresher younger vibe I’d look at the H10 in Playa del Duque. The staff here were great but being the only two under 60 is a bit of a weird feeling

Very friendly and helpful staff. Excellent catering.

Excellent front desk staff

Overpriced for the quality.

Nice hotel but we were only there 12 hours.

H10 was a lovely hotel, very clean, lovely staff and very relaxed ambiance. Our initial issue with our room was very quickly and efficiently dealt with, no fuss or drama, just moved to another upgraded room without question, very reassuring. Los Christianos is a lovely quiet haven, filled to the brim with quality bars and restaurants all within walking distance from the hotel. A nice peaceful relaxing break was just what was needed and H10 hotel did not disappoint.

I love staying at H10 Big Sur, the hotel is clean and inviting. All the staff are friendly, helpful, caring.