Very good hotel..location..everything

Rooms weren't super clean. Maybe it's because I am a cleaner and have great cleaning standards. Rooms could do with more of a hover to pick up dust and little bits dirt

We booked fairly last minute for a weeks getaway. The property was clean, reasonably well maintained and in a good location for the beach etc. The room was decent, though we had twin beds and the kitchenette was a little under equipped, it was spotless and in decent condition. The pool area was lovely, not crowded and the bar was easily accessible. Be careful on the tiled floor though. It’s slippery when wet but there are lots of warning signs. Good breakfast buffet and the evening meals looked decent (though we didn’t have any, it was usually busy). There’s a handy supermarket around the corner. The staff are friendly and efficient too. Great base for a holiday.

Great room, very clean, perfect location, beautiful pool area

Enjoyed my stay here. I had booked a Junior Suite with a balcony but after checking in, I noticed my room did not have a balcony. The whole reason I booked this place was because of the balcony which was advertised as a feature of the Junior Suite. The receptionist, Elisenda Hernandez, was very understanding and sorted me out with an upgrade to the Junior Suite Deluxe which had a big balcony. I was very happy with how quickly she sorted this for me. The room was very clean, modern and spacious. The TV location was perfect as it could be twisted to face you when in bed or on the sofa in the lounge area. It also had a microwave, handy for reheating any food brought back from restaurants. The breakfast was included and consisted of a buffet. As a Brit, I love my English breakfast, so I was glad to see English breakfast options. Very pleased. The dinner options were not great for people who don’t eat meat so I ended up eating dinner elsewhere each night. The hotel is in such a good location. You have a supermarket just a minute walk away, Yumbo shopping centre is about 5 mins walk away and the beach is less than 10 mins away. The sand dunes are also only about a 10 min walk away so you don’t have to worry about getting taxis or anything. Loved the location, the hotel and my balcony! I would never book a hotel without a balcony again - it’s so convenient and lets you enjoy the sun in your own private space. Exactly why I booked it in the first place.

Great hotel, with clean and spacious suite, good pool and outside relaxing area, and good location less than ten minutes from the beach

Great location just a 5 minute walk from the Yumbo. The team who clean the communal areas twice a day are amazing. Breakfast very good. Clean comfortable rooms. Room 506 is next to the kitchen and deliveries start at 05:50 with people shouting, we were moved after complaining!

Big rooms with decent facilities. Breakfast didn’t have a great choice and didn’t change from day to day, but was good quality. A small fruit selection would make it perfect. Staff friendly and helpful.

Hotel staff all excellent

A lovely stay, well looked after, nice property.

Great stay and very clean hotel, let down by a very poor shower. Inconsistent water temperature and very poorly sealed with water all over the floor.

Great location, nice pool area and quiet. Short walk to the Yumbo center, and a great supermarket 2 mins away. Easy to get to the beach too. Breakfast is very good, staff friendly and I liked the room too. They were slightly slow on sorting out a drainage smell and the air con was broken too.

Beautiful hotel in great location. But would havd liked English tv.

Booked here for a seven night stay.We arrived a couple of hours early. We were met by very friendly reception staff who informed the room was ready and could check in now as room was ready. Brilliant start.The room was 1104 which was big with a balcony on 11th floor.The balcony only got a small amount of sun during the early morning but still nice to in the shade in the afternoon or evening with a glass of wine. We booked half board and enjoyed our evening meals for five nights and ate out two nights. Food was very good and breakfast was lovely.The hotel ,rooms,hallway and grounds were spotless. all staff were friendly and a credit to the hotel.Will be back for sure.

Great hotel with wonderful staff. Perfect place to relax and go to the beach or enjoy the fun at the Yumbo centre or others that are walking distance. The restaurant offer a nice varied breakfast and a daily theme dinner buffet which is good value

We specifically booked a room via Expedia with swimming pool views and we were assigned a room with the opposite views... Hotel said it was Expedia fault... Expedia said it was the hotel fault... We had to wait 2x nights before we could move to a room with swimming pool views and had to pay extra for that... No compensation was given whatsoever for the first t wo nights on the 3rd floor. Hotel staff is nice and the cleaning is good. When booking next time, book directly and not through Expedia.

Unser Aufenthalt war überaus angenehm, bis auf einige Mängel: ungemütliche Matratze, Pool ist nur bis 18:00 Uhr offen, man möchte am Ende des Tages noch ein bisschen länger dort entspannen und verweilen, das Büffet war teilweise aus den Gerichten vom Vortag gefüllt, die Gerichte hatten alle denselben Geschmack. Wir haben uns sehr über ein Upgrade gefreut, das Personal war sehr freundlich und zuvorkommend und die Sauberkeit war perfekt! Die Lage des Hotels ist ziemlich zentral, 10 Gehminuten vom Strand.

Great location. Lovely staff. Very clean rooms. Pool area is good. Lots of sun loungers. Pool nice and warm

We loved that it's a recently refurbished hotel with clean and contemporary furnishings and decor. Our room had a balcony that overlooked the pool. As we were self-catering, it was useful to have cooking appliances and a lounge. Reception staff were friendly, one of the bar staff could have been more welcoming but apart from that everyone else was nice and helpful. Location is excellent, being a short walk to Yumbo Centre and the beach, also there was a supermarket just across the road and the bus stop was a 5 minute walk. Overall it was perfect for our 1 week holiday in Gran Canaria.

I really enjoyed staying at the hotel recently for one week. The hotel, was lovely and so was the breakfast. The staff were very friendly and welcoming.