Overall Ratings & Reviews Taj Ganges, Varanasi

Good property

Convenience and atmosphere

Staff was helpful. Food was average. Continental food and breakfast offering was better than the rest of lunch/dinner options. Car service was excellent!!

The stay can be summed up in one word - FANTASTIC. Do i need to say more.

Great hotel. Enjoyed.

We stayed for 2 nights at Taj Ganges. Property is nice and staff - Muskan is friendly and helpful. However, the bed sheets in one of our room had tea stains and was dirty and the bedsheet was not changed, we observed the same bed sheet was covered with another sheet next day, it kinda lacked quality of a 5 star hotel like Taj, except that food, transportation service from hotel and reception staff was great.

The staff especially at the Reception, were immaculate. They were very helpful and had a smile on their faces. A special thanks to Mr Khan at the reception !

Nice hotel in Varanasi. Clean and great room! Staff friendly and helpful. Highly recommended hotel

Staff service was very good. Construction on property was not good.

Excellent stay in Varanasi. Nice large property - oasis in the chaos of the streets of Varanasi. Property undergoing some construction updates. Main restaurant was moved to what might have been conference rooms - less than a nice eating venue. I'm sure it will all be wonderful after construction is complete.

The staff was outstanding , especially Muskaan, Vijay, Roshan, Ratan and Rohit at the Chowk restaurant breakfast service. Their hospitality was exceptional.

Loud flute and tabla music played in the small dining room every night. Initially entertaining, but annoying afterwards. Too many Namastes from everyone makes it look artificial - loses the natural interaction with staff. Small bar area, small dining rooms, limited food choices. Luxury with dents. Lack of communication and coordination between staff.

Rooms and checkin were great. What gives this less stars is that the service in the restaurant for breakfast and dinner is terribly slow and they forgot your order! Also lots of mosquitos inside restaurant and outside surroundings.

The welcoming and check-in were excellent. The dinner and service were exceptional and everyone went out of their way to help

Stay was good. Food was good. Service was good.

Excellent Hotel . Very caring staff. Room though could have added dresser table and two chairs instead of one would be better as I missed that. Breakfast buffet was very good lots of choices. Nikita there was very helpful. I almost thought we will get shares in the company .

Lived up to the taj reputation

Reasonably good. However, the A/C is not multimodal, so I had to request a room heater. The staff in the restaurant are very helpful and go out of the way to meet personal requests.

Great hotel with remarkable staff and food options.

Loved our stay. Great staff. Asif, the manager was very helpful