The room was old and there were ants on the furniture when I went in. The staff did not help with luggage which was difficult up steps. The shower was not the cleanest. There was a staff member who helped us back out the car onto the busy road which was nice. The breakfast was great.
Karen
with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Lovely! Enjoyed relaxing in the Lemon Garden and sitting on the balcony. Delicious food. Convenient to the archaeological park. Excellent assistance from the staff to accommodate our needs.
Gale
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
AC pefect. Very clean comfotable room. Very good central location. Breakfast very good. Note only get one cup of coffee.
One unhelpful staff member on our arrival date was all that marred our experience.
Carol
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
This hotel was an oasis in the heart of Pompeii! The room was beautiful with a large balcony facing the garden full of lemon trees. The staff was friendly and helpful. The restaurat was excellent and you must try the lemon sorbet. LUIGI and team are amazing. I highly recommend this hotel!
KENTON
with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
food, especially dinner, was very good
Michael
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Room was clean, staff friendly and helpful, excellent location, breakfast was average for continental. Towel warmer in bathroom didn’t work. Would stay again.
Jamie
with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The restaurant is awesome. Great breakfast. We loved our stay. Location is walking distance to Pompeii ruins as they are literally across the street. Only downside was some WiFi issues and an AC that was off and on. Some of that was in their control as weather wasn’t very hot outside
Andrea
with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
I stayed in this beautiful hotel on my recent trip to Italy and was blown away by the service and hospitality. Everyone at the hotel is incredibly friendly and helpful, the food is amazing and the lemon garden is one of the most beautiful and relaxing places ever to sit and have a drink. Luigi and the rest of the staff made our visit unforgettable.
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Kathryn
with Partner
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Great hotel. I expect loved the court filled with a plethora of citrus trees of all types-many I'd never heard of. Very close to the amphitheater entrance to the park. Unforgettable experience.
Justin
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
This hotel is perfectly located! Room was big and clean. Bathroom was large and the view from the balcony was AMAZING!
Wish we stayed longer.
Staff were all friendly and breakfast buffet had lots of options. Thank you
John
with Partner
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Good breakfast. Very clean and friendly place.
Loraine
with Friends
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Lovely breakfast
Jane
with Partner
6.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Our room was okay (Classic Room). No hot drink making facilties in the room. Shower was very low powered. Breakfast was good in a nice airy room. Outside terrace lovely in amongst lemon trees. Good location for Pompeii and train stations for getting to other popular destinations
Rui
6.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
rooms need updating
Jill
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Staff very helpful, super clean room, wonderful food at restaurant & superb breakfast.
Tiffany
Leisure Family
8.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Amazing location for visiting Pompeii. Beautiful grounds
Karen
Business and Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Great location across street from Pompeii site. Restaurants and shopping nearby. Has elevator but some rooms require access using steps. Beautiful lemon trees and garden.
Luz
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Breakfast was wonderful. Location was ideal.
Tongyi
8.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Good place. It responded your email all request quick.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia