EA Hotel Crystal Palace

Explore EA Hotel Crystal Palace
7.6
Pleasant
From 694 reviews
Cleanliness

7.8

Room Comfort

7.4

Location

8.2

Service and Facilites

7.6

Traveler Reviews EA Hotel Crystal Palace

Number of reviews per page
20
40
Top reviews
Scott
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean rooms, decent breakfast and ideal location
Kevin
icon-Leisure
Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very comfortable room
Ryan
icon-Leisure
Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Great budget option. Location is in Prague 1 near the dancing house. Within walking distance of old town square and wenceslas square . Also close to the metro so was very ideal. Facilities were good, no issues when checking in or out. Price was also very cheap. No complaints. Would consider staying here again the next time I go to Prague.
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Petra
icon-Business
Business
6.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

+ Tasty breakfast, big rooms, parking available for charge, elevator, coffee/tea behind the lobby 24/7, good location - rather older hotel, sauna is extra charge
Carlos
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

El hotel tiene buena localización, pero la estadia fue horrible. Nos cambiaron de cuarto varias veces. La primera noche la habitación holia a humedad, holor a cigarrillo y la cama parecia una piedra. La segunda habitacion que nos cambiaron al segundo dia comenzo a liquiear agua del techo y se mojo toda la cama. Por ultimo la tercera habitacion que nos pusieron, el baño no tenia cortinas ni siquiera el tubo para ponerlas, fue un completo desastre. Para lo que pagamos no vale la pena. La recepción esta solo hasta las 7pm y luego de eso el check in es por telefono con un codigo. En las fotos se ve el hotel moderno, pero no lo esta.
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Robert
icon-Leisure
Leisure
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The stuff are great and friendly..Kristina is very helpful and hardworking and the rest of the cleaning ladies are great overall ..
Milton
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Great location and breakfast. Good size room and bathroom. Old dark red carpet.
Crystal Min
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Bed and general furnishings could do with updating.
Daniel
icon-Leisure
Leisure
2.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

My stay at this hotel was awful. The shower water was ice-cold one night, making it unusable. When I reported this to reception, the staff rudely responded, “What do you want me to do about it?”—completely unprofessional and dismissive. To make matters worse, the hotel falsely advertises laundry services on Expedia and their website, even providing a “laundry bag” in the closet, but reception informed me they don’t offer this service. This misleading information and poor service made for a horrible experience. Avoid this place at all costs.
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Jekaterina
icon-with Partner
with Partner
4.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Poor service/conditions. No drinking water bottle in the room despite glass cups being in the room. No soap in the bathroom despite asking to get that sorted. Door locker from inside broken, doesn’t closes. Very very outdated furniture, needs a proper lift up. I would never stay there again.
Sean
icon-
10.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

Wish check in was abit simpler, the stay other than that was perfect! Reception was very friendly and helpful, room was amazing, spacious and comfortable and clean. Breakfast was sufficient and delicious as well, thank you for the pleasant stay!
farris
icon-Leisure
Leisure
6.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Bad; one outlet, leak in the ceiling if you kept the bathroom light on too long, beds are all single, no queen or king size. Front desk was not 24/7. Good;quiet, walls kept me from hearing other rooms, internet was really good, didnt cut out playing games as much as other hotels but sometimes it would. Price was great for the stay
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Daniel
icon-Business
Business
10.0
/10
Reviewed 83 week(s) ago

Hotels.com verified review

For the price the hotel was fine and in a good location
Farid
icon-
6.0
/10
Reviewed 91 week(s) ago

Hotels.com verified review

the hotel and stuff were nice but not very helpful. rooms door, light over the sink eere broken.
Verified traveler
icon-
4.0
/10
Reviewed 123 week(s) ago

Hotels.com verified review

You pay too much for what you get. Room is small and suffocate feeling. No sunlight or air. The main entrance smells from cigarettes. Some things did not worked in the room. No kettle or coffee machine in the rooms. I suggest to find a better place. Sorry. My experience. One good thing - always hot water in the shower.
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 126 week(s) ago

Hotels.com verified review

Only issue was time to check in to get the key. Also last night the key card failed and we had to call the other hotel for someone to come and reactivate but they were very quick
Carlos
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

Nice little hotel, very close to everything and walking distance to restaurants. The only thing to add is that the Spa and Sauna wasn’t working during my stay.
Hannah
icon-
6.0
/10
Reviewed 136 week(s) ago

Hotels.com verified review

Room was good, the bed was awfully uncomfortable
Thomas
6.0
/10
Reviewed 139 week(s) ago

Expedia Group verified review

Bathroom was poorly maintained
Roger
icon-Business
Business
4.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

This hotel had the smallest room I had ever seen in a hotel. Maintenance was sub-par. I was considering paying for breakfast at the hotel, but overheard some Germans complaining about the poor selection as well as the many flies in the breakfast room. All in all this hotel was very disappointing.
Number of reviews per page
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