Overall Ratings & Reviews Holiday Inn Monterrey Valle by IHG

Good food

Good location, the parking not so good

The bed was super uncomfortable

Todo bien gracias

Exelente

Pool was cold

Buena locación

They only have 1 elevetor for all the people. Also, the breakfast was horrible, same food everyday with no options, the water tasted nasty. In over all, I would not stay in this hotel anymore.

Good hotel, clean, friendly staff, only downside is one elevator under repair so sometimes long time to go up or down.

Terrible service……Clothing was taken from our luggage and upon notifying management/administration, situation was taken lightly and my family was not provided with a resolution. Also when we were in front desk more people where complaining of the same tuing

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Le falta mantenimiento y remodelar, huele feo

Una ubicación excelente y las habitaciones muy cómodas

There was only one elevator the other one was in service.

I will definitely stay again in this place! Nice clean and quiet.

Hotel alr3ady looks

Great place but had some trouble with the AC and the safe which weren’t working properly. Hopefully the staff was really helpful but had to remind them constantly.

N

They had King Cake and hot chocolate for the clients.

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