Overall Ratings & Reviews The Westin Chicago North Shore

The beds are amazing. Disappointed at check-in. My self and another guest just stood there while the 2 co-workers had a conversation. Clearly seeing us standing there. Unwilling to even acknowledge as with a simple, we will be right with you.

Dirty bathtub. Walls not clean, moldy

Excellent stay. Nice hotel. Updated bathrooms! It was noisy but it was a dance convention!

Really great place. Great dinning options ver convenient Great beds and mattresses

Very great experience

The pool was dirty and the water was very cloudy. We tried taking a bath, but couldn't work the drain so we called the front desk and asked for someone to come up and take a look. No one ever came.

I liked the spacious bathroom vanity. I also enjoyed the bed and fluffy pillows.

Great experience

The Westin staff provided friendly service. Unfortunately, my room was too close to the outdoor HVAC system that the noise kept me awake when I really needed sleep.

Great

The room was roomy and warm and the bed was very comfy.

The beds are very uncomfortable ! The mattresses are soft and old style with springs. The body wash container was empty. No iron in the room. And really awful breakfast. Sorry, the building is very nice and pretty inside. But that is pretty much it. Would not recommend and would never stay there again.

Room was very clean and staffs are friendly and kind.

Your room service needs a review The menu in the room was not accurate with many items deleted. Confusion between the restaurant and room service, Food was fine after we figured out the process.

It was amazing!!!

We had a very nice and relaxing night.

Room was clean and large

Amazing event venue host!!

Perfect location for what I needed

It was very comfortable