Empire Inn & Suites

Explore Empire Inn & Suites
6.4
Pleasant
From 428 reviews
Cleanliness

6.8

Room Comfort

6.6

Location

7.4

Service and Facilites

7.2

Traveler Reviews Empire Inn & Suites

Number of reviews per page
20
40
Top reviews
Zane
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The dog friendly rooms are not ideal, it is cheap for a reason. But the staff working the front desk was amazing and friendly and completely understood why we did not want to stay the night.
Leendert van
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean and great staff
Keith
icon-Business
Business
4.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

It was dirty behind the bed and the curtains we're see through.
Morley
icon-Business
Business
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Ok
Shawn
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Nice room
Brad
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Ok
Marnie
2.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The room had bed bugs. They did let me check out and reimbursed me.
Brad
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Its a nice place
Taneesha
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

It was comfortable to sleep and the room size was nice! The man who checked us in was awesome! Buuut it seemed sketchy and a bit just ran down
Lynn
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

I was talking to a couple who was staying in two doors down from us and they had cockroaches and bed bugs in their room
Jason
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

I would stay there again
Jason
icon-Business
Business
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Nice and clean
Verified traveler
8.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Staffs were nice. Updates like the kitchenette with induction stove, counter and sink plus a regular size fridge was a bunos. We liked the wood flooring too. Suggestions: check the condition of the AC, it blows hot air, doesn't work its purpose on summer time, costs higher bills to the owner and inconvenience to your customers. Also change the old blue towels to white. Coffee maker and freebies like coffee, cream or sugar will be nice. Be true with what your signage says, none smoking. It's a recommendable place to stay when in a budget.
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Yvette
4.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

not good
Amy
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Very kind and smart staff.
Yao
2.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

1. It is strange that the hotel charge, not pre-authorized credit at the beginning. 2. The damage deposit pre-authorized charge was $200 and the staff shared that for some rooms, the deposit was $600, much higher than other hotels. 3. I am not sure if they should keep a copy of my ID?
Jason
2.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Would never recommend this property. Felt very unsafe
Derek
icon-Leisure
Leisure
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Best bang for your buck in red deer, great rooms, friendly staff!
christopher
2.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

The room we had was dirty. There were layers of dust and grime on the baseboards etc. The bathroom vent is filthy. The door hooks fell off the door. It really needs deep clean. Disappointing because the recent reviews were positive.
John
icon-Business
Business
6.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Freshly updated room, good bed, shower was good. A bit of noise from the busy highway but wasn’t an issue for me. Overall a good stay
Number of reviews per page
20
40