Empire Inn & Suites

Explore Empire Inn & Suites
6.6
Pleasant
From 538 reviews
Cleanliness

6.8

Room Comfort

6.8

Location

7.4

Service and Facilites

7.4

Traveler Reviews Empire Inn & Suites

Number of reviews per page
20
40
Top reviews
David
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10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great place to stay
Tim
icon-with Children
with Children
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Stayed for 2 nights. The beds are comfortable, the heating/cooling worked well (but is noisy) and the larger fridge in the room was very nice, clean and new. Bathroom is basic but adequate and had nice hot water. The vinyl flooring is also relatively new so is in nice condition. Although the beds are comfy, they are on wheels so if you try to lean against the wall-mounted headboard, you quickly end up in the middle of the room. The rest of the room is quite dated and so has nicks and dings in most areas. The room was also not cleaned well as we found multiple long black hairs in various areas. Coffee pods were provided but were not restocked so had to go to front office to get more.
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David
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10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great clean rooms will stay again
Diane
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8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I really enjoyed the jet tub, relaxing. The fridge was too cold, froze my water overnight. Everything else great
Melanie
icon-with Friends
with Friends
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff was great, wasn’t that clean, kitchen amenities were there but poor quality. It’s a noisy building all night. Stairwell smells like urine.
Maribel
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was very clean, but the smell of old cigarettes permeated the whole room! There were visible yellow condensation marks on the bathroom ceiling. The furnishings in the room were old, but ok The noise levels were truly awful. I've stayed in other budget hotels on the Gasoline Alley, and this is by far the worst.
jenelle
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

it was a good stay
Phuong
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8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean room, excellent pricing
Debb
icon-with Partner
with Partner
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Don’t know if there was a pool
Shannon
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10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room clean. Bed comfortable. Staff excellent and friendly. Cold weather caused my room access to not work and they helped me quickly. Perfect stop for a place to sleep.
Robyn
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The inside of the room was clean, an older vibe, a beautiful, soft (not too soft) bed, and a large room. Does not have a couch or table like the pictures. For the price, it was great When we checked in, we had an issue with the key, but the front desk was amazing and helped get a new room, and he did all the walking back and forth.
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Michael
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Okh
Robert
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

It’s suffice
Zane
icon-Leisure with Pet
Leisure with Pet
4.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The dog friendly rooms are not ideal, it is cheap for a reason. But the staff working the front desk was amazing and friendly and completely understood why we did not want to stay the night.
Leendert van
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Clean and great staff
Keith
icon-Business
Business
4.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

It was dirty behind the bed and the curtains we're see through.
Morley
icon-Business
Business
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Ok
Shawn
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Nice room
Brad
icon-
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Ok
Marnie
2.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The room had bed bugs. They did let me check out and reimbursed me.
Number of reviews per page
20
40

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