Reception staff was helpful and friendly, both prior to and during our stay. Bed was comfy with high quality sheets. Bath was small but adequate. Breakfast was wonderful! Fresh fruit, juices cereals plus full cooked breakfast if desired. Easy walk to Goode street tube and British Museum. 200+ year old Georgian home with classic elements that have been lovingly restored by the family owners. If you are looking for a sleek, modern hotel with big rooms this one is not for you!