Great hotel, stall extremely helpful and great location Would defiantly stay again and recommend

Bathroom has black mould in the shower. Plus the room nothing like the photos. Cracked tile the window. Maybe I was expecting something different.

Our reception staff was so very kind and helpful with restaurant recommendations,,, and showing us the map and highlights. Room was comfortable and clean. Bathroom was large and modern

Our room's AC did not work. The hotel is in a convenient location walkable to Trevie fountain but the hotel staff is not very friendly. We did not have a good experience with the staff. Rooms are clean would not stay here again. Fyi they will not let you check in early or a late check out. Hotel is walkable to metro.

The staff was very friendly and the location was close to metro. As it’s located atthe hub of tourist attraction, easy to access other places. Overall, i had good stay.

Great location, though a little tough to find the entrance. We walked by the door a few times not knowing it was there. Staff were so kind, and the room was comfortable. The building is a little older but it felt clean. Breakfast was also a nice touch - in a beautiful room!

The room was spotless and large and the staff are really friendly. The breakfast was great, with delicious sfogliatelle for a Neapolitan touch. The only bad point is the entrance is not what I expected. I did have to wear earplugs because it is on Neaples' busiest street and we were there on a Saturday night, so there was noice outside. But that also means the location is great for sight seeing.

Great Location but pedestrian zone, so you have to park two blocks away. The staff are really friendly. A bit loud from the street if on weekends.

I stayed at this hotel for one night. The common areas are very dated and could really use some renovation. The room itself was fine for a short stay, but the overall look of the hotel feels old. That said, the location is perfect and makes it very easy to explore the city on foot. If location is your priority, this hotel works well for a quick stay.

Amazing location

Exelente personal nice Volvería a quedarme ahy pronto

Excellent

Excellent location , breakfast good the Staff nice and friendly

We requested an early check in and were pleased to get one. The young lady at the desk was very pleasant and gave us a lot of information. The room was comfortable with everything you need. We had a half balcony on the side of the building. The breakfast was great and was in a large ballroom. The one thing I will mention is that the entrance to the hotel is through a very large graffiti covered door. Once inside it’s not obvious where the hotel is as it is the back of a restaurant and a couple other businesses. There is a small elevator and we asked a gentleman which floor the rooms were on. He says three…it wasn’t, we tried two…not there, finally one. My only complaint is to have more signage to make it clearer coming in the hotel. I would recommend.

This was a great place right on Toledo Ave with lots of shopping and food options. The staff were very nice, elevator worked and was "free", 24 hour desk service, help with ordering taxi, AC worked. I would recommend this place to travelers. My only suggestion is that the lighting in the bathroom was very dim so not great for getting ready in the morning.

This hotel is in an excellent position on via Toledo, very close to the M1 Toledo Street station. Hotel has excellent air conditioning, very friendly staff, and a beautiful huge breakfast room.

Great hotel with very friendly hosts. We loved the room and the hosts at the front desk. We weren’t able to stay long but we will definitely book this hotel when we come back to Naples.

Super nice staff and great location

Well

Good hotel in old building, friendly staff and breakfast was included. It's on a second floor but there is an elevator available. Only downside is that cab can't reach entrance because front of hotel in on a pedestrian street, but you don't need to walk much.