harshad
2.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
I didn’t know that we had to declare the number of kids. I booked a room fit for 4. I was traveling with my kids 4 & 6 yrs old. I wasn’t aware that kids are counted as adults and they made me book another room.
My problem was with the attitude of the staff. I arrived late at night after a long trip. The sraff has no empathy and they were trying to sell me an extra room for highest price possible.
I have travelled many countries but the arrogance of the front desk in this hotel is just in another level.
The rooms were good and the location is ok but will not recommend the property to anyone because of the staff.
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