Night staff needs to learn how to deal with people and not argue with them when they have general questions. such as why am I being charged an extra 15$ that wasn't mentioned on the reservation..
simple questions requure simple answers not rude and condescending ones. and after that experience and hauling all my stuff to the room upstairs, coincidentally, my room key didnt work and I had to track it all the way back down with all my stuff to request a new key. Coincidence... No, I don't think so...
its okay, its a family place so be prepared for family yelling and kids screaming and running down the halls etc. nighttime is quite tho.
Day staff was pleasant.
Location good.
Prices fair.
Rooms were comfortable.
Busier than blue mountain village suites in the off season ironically, must be the indoor pool.
They have farm eggs in a fridge for purchase which is very nice.. and very fair.