Staff is awesome. Room had a weird smell for a While but they took care of it

Yes

good

good

Staff was excellent but rooms can be improved with better beds, better AC and more space. Breakfast was excellent

Overall it's good

Yes Beyond words

Clean room

Staff and food

The staff we faced at restaurant are prejudiced or not interested in supporting us. We had to leave without having breakfast due to their inefficient planning. Prior day we informed them that we will take breakfast with us, as we have to catch a morning flight. They told us that we can go there in the morning and get the food of our choice packed. Firstly, they kept packages ready with their choice and when requested for our choice, they delayed it so much that we had to leave without juices. And they didn’t pack the food and fruits that we specifically mentioned and requested for kids! The support we received at that restaurant is really far from OK, forget about satisfaction! Food that we had is also very oily and not that good! We didn’t expect this kind of hospitality! Another major concern is the cleanliness and hygiene of bathroom. Tub and glass beside the tub have spots and marks on it. It also looks like mold in few places. I wonder how it is a 5 star hotel.

Pool was closed, Spa wasn't operational, Rooms are pretty ok. Overall not satisfied with the hotel.

Cockroaches are running around Smell chemical strong

.

Amazing staff , property , food and staff . My stay was absolutely delightful and thanks to each and every staff for making it happen.

Nice stay

Great place to stay with family. The room was clean. The food was excellent and staff really really hospitable.

Bathroom smells really bad even after multiple complains. TV reception not good. Food and service was quite good.

Cold shower in the morning. Should not take 5 hours to get a new room. Electrical outlets deficient in both rooms, dangerous. Excellent breakfast.

Very kind staff, clean facility, convenient access.

Problem with speaking with language. Security staff is speaking Hindi only either they need speak in English and local language to understand.and even they are not calling who knows English speaking.