Overall Ratings & Reviews Ser Casasandra Boutique Hotel

Beautiful hotel and the staff was so friendly.

Beautiful property, courteous and professional staff, beach is gorgeous.

The best place to disconnect and reconnect!! The attention level was beyond expectations!! Definitely coming back!!

We had an amazing stay here, even in spite of some terrible weather the second half of our stay. The staff was amazing and attentive, they kept the restaurant open even with a storm and flooding happening in the area. They truly went above and beyond. The restaurant is a gem on this island. Room was excellent and clean.

This resort is a lovely and serene paradise on the beautiful beaches of Holbox. It’s quiet, clean and beautiful with extra touches like incense in the rooms and fresh flowers. The staff were so caring and sweet…they were full of recommendations and were unfailingly polite and helpful. Excellent location just outside of the hustle/bustle but still walking distance to everything. Just perfect.

Great place for relax. Excellent service, one of the best restaurants on the island.

Great room Fantastic service and food plus location on beach and 10 mins walk into Holbox is really good

The staff is exceptional

Excellent place , great service !

We booked a ocean view. Don’t waste your money. The palm trees block most of the view. Suite #3 is the only one with a view. Property is very overpriced and overrated. The main dining area for dinner is very expensive for what it is. Very small portions. The food at the beach was very good. Service at the tables (beach) was good but to get service at the beach front lounge chairs is horrible. Good luck getting towels before noon. I had to go to the lobby to get the towels and was told there was no service till noon. I’ve had better service at the beach in a 2 or 4 star hotel. They don’t fumigate around the pool area and we where torn up by the mosquitoes.

Pure tranquility with outstanding, friendly service staff. The villas and the grounds are pictuesque and very inviting. We had a wonderful stay and did not want to leave.

This by far was one of the best places I have ever stayed. The ambiance was so chill and the service was top notch. The hotel itself is like a picture from am architecture magazine. Every detail to perfection. I can’t say enough about the staff and manager - just over the top helpful and kind. And I loved the location on the Island - just perfect. You can walk downtown but far enough away from the bar scene. My husband and I are so grateful for our time there. Perfect in every way.

Beautiful property and exceptional service.

Pristine installations, delicious food and drinks, excellent location and the most professional and kind staff will make your stay a memorable one!! Definitely returning soon!

Beautiful hotel, excellent staff. Will be back soon!

Over priced and extremely rude management staff.

A gorgeous oasis with thoughtful design elements, kind and hospitable staff, and superb location. We will hope to return some time in the near future.

Stay here every time we go to Holbox. Amazing food, amazing staff, and wonderful accommodations.

Amazing!!! Everyone goes above and beyond to make sure you have everything you need, be it recommendations to local spots, breakfast in bed or just a bottle of water. We celebrated my wife’s birthday and they could have not made it more special with a private set up on the beach, do not miss the tasting menu if you are staying here! Only negative is the construction but understand renovations need to take place at sometime.

Our stay at CasaSandra was marvelous!! We didn't want to leave! The people and service are wonderful! Best hotel in Holbox! Dreamy property and beaches! They really went above and beyond for us in every thing we may have needed! Can't wait to return!