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We opted for the higher price due to the fact the hotel states a "free managers reception" and they do not have that. The spa at the pool was also not operating (and hadn't been) so that was another disappointment. Hotel is clean and quiet, restaurant inside was excellent, pool area is nice BUT again, non-working spa. Lots of walkable places to eat or shop at, convient and close to freeway. Airport shuttle was frequently coming and going too.

It was great

Great hotel

My sister and I enjoyed the nice room with kitchenette and comfortable bedding :)

Staff were nice. Food and Drinks from the Library were good. The Breakfast was good. The bed was hard and the hot tub was not working-disappointing. Needs updated.

Enjoyed the big room with the kitchenette. Everything was clean and well kept.

Very friendly staff, extremely clean, love this place

Good

The property was perfect for long time stay which we had to do. We had a suite, gave us more room and had everything needed for some light cooking and eating in. Breakfast was plentiful. Reception staff were excellent , friendly and helpful. It was good to have area shuttle as hotel is surrounded by major roads and we didn’t have a car.

Room is bigger than I expected.

My first at this hotel was gud and the stuff was wondering and friendly and yes i would love to come back and stay and room was just like apt thanks stuff

Such a lovely stay, couldn’t have picked a better option for our stay in Grapevine. Will for sure be our top choice for future trips. Brandon at the front desk was fantastic and so welcoming.

We were greeted upon arrival by Yolanda. At the request of our daughter in law Yolanda was able to move our rooms on the same floor as our relatives staying there also. The shuttle service was a great asset. The breakfast Sunday morning was so good, clean area, plenty of choices, well stocked and the person serving that area made sure everyone had what they needed.

Great amenities! Wonderful staff, especially Yolanda at the front desk she is amazing and welcoming! Our little family christmas getaway was excellent because this hotel is in a very convinient location. All the fun activies like ICE, Historic Downtown, Legoland etc, and they have a shuttle that can take you these places as long as they are in a 5 mile radius. We will definitely be staying again.

The room was clean, comfortable and close access to DFW airport. Limo service to DFW was a plus and the restaurant in the hotel served excellent meals.

Shuttle to the mall

Good service!! And cleaning place

The customer service and hospitality from the employees really stood out to me. This hotel was also very clean, quiet, and in a convent location near the airport. I would definitely stay here again.

👍