The geothermal mineral water pool, staff, and the food were the best parts of this stay. Unfortunately, everything else was disappointing. The rooms are very dated and worn out. The bed was rock hard, and there is no thermostat to control the room temperature, so it was either too hot or too cold the entire time. The shower had very high water pressure, but the curtain did not fit properly and kept sticking to me while I showered. It also left a large amount of water all over the bathroom floor. On top of that, the rooms are not soundproof at all - you can clearly hear people in the next room talking and every car that passes by. The amenities were nice, but the room quality and comfort need serious improvement.

Pool is amazing, staff were fantastic any time we had an interaction with them.

Yes

Always a good time at the spa!

Elevator dirty... pool was nice

Mineral pool was the highligh. Room was comfortable.

The age of the hotel is showing. Renos are underway (you could hear and see construction), but when booking through hotels.com, we received an older room. It was extremely worn. Holes in walls, carpet ripped, blood stain down the mattress, cabinet doors missing from hinges. Very used and abused. The patio door didn’t seal properly, so you couldn’t sleep past 7 AM with the ongoing traffic. The blinds wouldn’t fully close and the valance was missing so the sun also streamed in the room very early. Not really worth $260/night. We enjoyed the pool and it’s nice to see that will be getting renovated soon too. The place hasn’t changed in 20 years otherwise, so definitely due! Overall decent getaway but for the price would have expected more than a badly beat up room.

The staff were pleasant. The rooms could be cleaner and updated. The beds were hard and the arm chair in the room was grossly dirty and stains on the carpet.

Staff are very nice. The room is clean. The spa is very nice.

Wonderful stay.

Loved the mineral pool, especially the outside portion and the steam room

Had a great stay clean and comfortable. The Hardwood restaurant has fantastic food!

Enjoyed our stay

We were treated absolutely poorly from check - in because we booked with Expedia. We were even told “ because you booked with Expedia “. We were treated cheaply. Our room lacked hand soap, water, the little things that would come standard in any room. We had to ask the laundry lady ( who was prolly the best employee there and treated us with respect ). I’m scared to order through Expedia again, because I don’t want to be treated like this.

The rooms need an update, pretty worn out.

The room was dated but very clean. The staff was all very friendly and extremely helpful. The pool was very enjoyable. We had a great stay!

The room was great.

Room was great. Housekeeping was wonderful. No complaints

The room was run down, things were falling apart in the room. For $350 a night I would have expected a room that wasn’t falling apart

Pool is cold and dirty