Beautiful location with one of the more stunning views for al fresco dining you'll ever experience. Restaurant does a great job. Staff is friendly. Rooms and hallways need a refresh. No AC rooms, but ceiling fan helped. No TVs in rooms or USB ports. A small, windowless TV lounge is available. Ice machine was leaking all over carpet on lower floor. Enjoyed my stay but the place is a little rough around the edges for the price.

L’hôtel est resté figé dans les années 1990. Tapis partout ( incluant dans la salle de bain) avec taches. Demande à plusieurs reprises ; chaises pour balcon ; ait dû allé les chercher dans une chambre vide avec femme de ménage. Le restaurant est trop cher pour ce que c’est ( quinoa pas cuit ). Déjeuner à 50$ / personne 😮 Réservation avec expédia semble les rendent perplexes ( pas accès aux bains ) Aucune embarcation prête. Chambre sans télévision. Village très loin ; aucune boutique pour achat de chasse moustique ou tylenol. Accès à la plage très difficile ! Quoi que très belle. Nous avions l’impression d’être dans une colonie de vacances à un prix d’hôtel de luxe. Balcon pourri et toit qui coule. Un endroit qui manque clairement d’amour. Point positif ; La terrasse du bar est magnifique et le personnel est gentil.

Breakfast Non inclus

A

The hotel is in it to make money, and they keep certain things concealed until you agree to buy. Beware, i got a resort fee of $19/ person per night (frais de vilegiature) on my credit card 3 weeks after i stayed, and this was after i asked for a printed receipt upon checkout. I will not be returning

Shower for the indoor pool is broken and only has very hot water. Carpets in main hallways are worn down and sometimes not fully glued down. The included 15% gratuity on restaurant and bar items seems to be taxed too.

The hotel is understaffed resulting in poor service - and common areas as well as the rooms are outdated and in desperate need of modernization. The lobby could be great , but why is the fireplace not working? Same at the spa , why was the fire pit area not functioning/ in use? The entire experience is so underwhelming that we would not consider returning- unless there is a change in management and vision for the better.

chambre désuète à prix très élevé pour la qualité, personnel à la réception pas très accueillant, buffet du matin dispendieux, etc.

La vue est extraordinaire, les employés sont tous très gentil et attentionnés, mention spéciale pour Claude à l'accueil des activités.

the breakfast was very basic and not free the pool is very small we had to wait in line to use it!!!

All goood

Bel endroit, mais oreiller inconfortable et pomme de douche qui fonctionne très mal.

good place!

The area around the hotel is stunning. The view of the lake from the hotel or beach second to none.

lake view

There was no working elevator the 10 days we were there and we were seniors of 20 stairs and no luggage assistance.

Our room needed a good renovation. Not soundproof at all. Bathroom with mold. Toilet leaking.

Great view and amazing location. However, the food is really average and pricy for what it is . The pool really needs an uplift and to have access to the spa pools (which are nicer), they asked you to pay a daily spa fee 40$+. The rooms do not have A/C. The bellboy(sir) and the gentleman for the water activities are amazing but the rest of the staff needs some training on customer service.

Service should be improved as well as the property needs maintenance Slow services (check in , out, room ready only at 16:00), motor boat rental close at 15:00 (even if boat was available), and lost electricity (due to weather reason - not their fault), therefore breakfast minimal but zero discount

The beach was amazing. Access to kayaks and paddle boards was also great.