In need of a complete renovation Rooms r dated, no coffee bar. No mini fridge , walls dirty Small tv with limited channels . Old drapes , carpet dirty, The older staff were wonderful, pleasant , informative. No onsite store, very limited amenities Lobby / pub needs a full redo as well Furniture old dated. Bedding old Definitely need to put some money into updating the hotel.

Nice room, nice bar, spa facilities were great, can't beat the hot tub in the pouring rain !!

Ideally situated for the University, nice and quiet

Stayed one night on a business trip. Overall okay, but for £200+ a night I expected more. The hotel feels outdated and is probably more suited to the older generation. Food was overpriced and disappointing, £70 for four small plates with chicken, sausages and cauliflower steak tasting off. Service was quite slow due to staff shortages. The room had stains on the carpet, a patio door letting in water, and faulty doors that felt like they could come off the hinges at any point. Pillows sank in the middle but puffed up at the sides, leaving me with a sore neck. Positives were the pool, jacuzzi, sauna, and the cosy fire in reception. Fine for a quick trip, but I’d eat in Lancaster town instead. Would recommend a decor update.

Very comfortable. Great facilities. Lovely breakfast

Nice staff, clean spacious room, good food

The breakfast was average. Many drinks weren't available in the evening. The room wasn't ready for the check-in at 16:00. The drain in the shower wasn't working great.

Lovely leisure facilities in nice gardens and quiet corridors.

Very friendly staff…

Slightly old fashioned decor but a pleasant stay

Excellent property. Loved the pool, hut tub and facilities.

Great spa facilities, very friendly and helpful staff, lovely breakfast!

Food was amazing, room was big and lovely and use of leisure facilities was amazing too xx

Excellent value for money when you consider that the pool, steam, sauna, jacuzzi (indoor and outdoor) plus all the items you would expect in a room are all included in the cost. Excellent location for coast and Lake District.

Lovely staff. Really nice room and spa was good and free! Down side was paying for parking if you didn't book direct. This was £12.

Comfortable room, and close to M6 motorway. Thought breakfast was overpriced at £14.99 each.

Friendly helpful staff. The quality of the food was excellent. Good choice of breakfast items and quickly prepared.

The room was clean, modern & spacious. The staff were helpful & friendly. The breakfast was good. The only thing I’d have liked is a bit more water pressure from the shower. Everything else was spot on.

good

Booked 3 days to use the spa as celebrating our 55th anniversary but the spa was closed for 2 of them which spoiled our break. Spent most of our time away from the hotel because of this. Otherwise we had a lovely room and the staff were all very nice. Breakfasts were excellent.