9.2
Exceptional
From 921 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.4

Traveler Reviews Naples Bay Resort & Marina

Number of reviews per page
20
40
Top reviews
Lisa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We stayed in the cottages for 14 nights. Cottage was very spacious, however it was very dark inside and had no view except for a bunch of trees. Curtains and windows need to be cleaned. This was very disappointing to us. We didn’t spend much time in the room so that made it better. Hotel is beautiful, workers are very nice, and location was perfect For us. We love Naples Bay Resort and would def recommend it. We just didn’t really enjoy the cottage we had, if we go back we would just get a different unit.
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John
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great
Ruben
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

EXCELLENT SERVICE
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Had a wonderful time
Kyle
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Waterfall in the pool was very relaxing and the drinks were great!
Ariel
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

A wonderful place for family vacations…..!💝
Anne Marie
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great staff, beautiful resort
Johnie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Wonderful experience from the start. Very warm and friendly welcome as soon as we arrived. Hope and the entire staff made our stay beautiful. The complex was beautiful and room was wonderful. Best place we have ever stayed and can’t wait to go back.
ernek
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent hotel. Excellent service 10 starts always my best place.wonderful room and beach ⛱️ services the pool at club 👌
Raquel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I loved everything about the resort. Staff members were all very friendly, nice and professional.
Jesse
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Overall it was good. I had high expectations. The staff was wonderful!!!! It was very clean. The parking for building #3 was extremely tight and I have a wide vehicle, there was one spot we fit comfortably but that was not available day 1. We made it work. The ice maker was jammed with ice, luckly my hubby is Mr. Fix It. The dishwasher was installed crooked, the oven wouldn't heat but we made it work on broil. Bathroom door had a broken hinge causing the door to squeek. All the clocks were wrong in the room. These are little items and would not stop me from staying here again but should be addressed during clean up service between new customers.
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Steven
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Nice location with views from every direction. Spacious unit with friendly staff!
Andy
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Excellent service top to bottom. Will definitely return
silvano
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Just a great stay
Renee
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I have mixed emotions about our experience. Staff was very friendly but I wasn’t thrilled about constantly having to get the valet if we wanted to go somewhere. Came to find out later that we could have self parked had we had some code I knew nothing about. I’m the type that likes to do things on my own. Our fan squeaked which they did fix but the pillows were flat and I was cold since the bed didn’t have blankets (did I need to ask for that too?) The club pool was very nice and I loved that the staff came out to take your orders and whatnot. The actual hotel pool however was filled with dead bugs which turned me off. Also forgot to mention the many roach I saw in the bathroom. Not sure if we’ll come back. This was our first resort and to be honest, I would like to see what else is available in the area next time.
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Gregory
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Amazing resort in Naples. Very professional staff and great restaurants.
Kenneth
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

1st class Beautiful location
Amanda
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Nonya business left a day early bc of nonsense
Kimberly
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The property is very clean. The staff is excellent. We had a two bedroom two bath with sun deck, which was amazing. The marina is beautiful. The pool area has several pools one for adults one for children and also a lazy river. Highly recommend.
ALBANYS
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Wonderful stay, starting with check-in. I was given an upgraded room and a bottle of wine. All the staff were super friendly, excellent location, super clean. Definitely a place to return to.
Number of reviews per page
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