Residence Inn by Marriott Jackson Ridgeland

Explore Residence Inn by Marriott Jackson Ridgeland
7.8
Pleasant
From 429 reviews
Cleanliness

8.2

Room Comfort

8.6

Location

9.2

Service and Facilites

8.4

Traveler Reviews Residence Inn by Marriott Jackson Ridgeland

Number of reviews per page
20
40
Top reviews
Sara
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This was my second time to stay. I like the room accommodations but it desperately needs an update. Room doors are heavy and hard to open and close. Furniture is kind of outdated. We never could figure out when the pool was open or closed. They were having issues with it. The side door which was close to our room didn't work with our key card and we had to walk around to the front of the hotel to get in several times. The room was clean, the staff was great and the food was good. I would probably stay again. What issues they were dealing with on this trip will probably be fixed by my next trip. The main issue is that it is just an old hotel that needs an update. They did have signs on the table in the lobby that an update was coming.
Read More
Gerald
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Noisey plumbing
Arun
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Floor dirty, bathroom door not closing , guests smoking weed
garrett
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Start with the good. Great breakfast, size and space of room. Bad, dirty towels left in bathroom, janky toilet seat, carpet damp, updates but done very shoddy work.
Emilie
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Tv did not work in either one of the rooms I booked. Hotel shower didn’t go down.
Jimmi
icon-Leisure
Leisure
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This place meeds to be shut down
Jeffrey
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Front Desk agent was great, overall property cleanliness was marginal
Robert
icon-Leisure
Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Perfect size for 3 of us
Robert E
icon-Leisure
Leisure
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Not good for walking and my room was located on top of a very noisy piece of machinery difficult to sleep
W Gary
2.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Room had bedbugs and I am unable to get any response from Corporate, the Hotel Management, Credit card company or Hotels.com
Susan
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great place for an overnight stay while traveling.
Varick
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Overall, i love staying here. Nice, quiet hotel with very friendly and helpful staff. The beds and pillows are some of the best that I've ever slept in! My only gripe is that all of the wooden furniture is broken. Also my door wouldn't lock consistently. I had to open close my door several times in order to get my door to engage. Besides that, i would stay ther again.
Read More
Ambra
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great front desk clerk Great breakfast Great service
Lakieva
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Stay was nice. Microwave handle was broken.
Marcellus
icon-Leisure
Leisure
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Fist room had a huge roach on the curtain in the bedroom, but problem was resolved quickly
Erica
icon-Leisure
Leisure
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

My only complaint would be breakfast. It was excellent the first time I visited this hotel. This go round I could’ve went to McDonald’s or Chick-fil-A and had a better breakfast. It was very mediocre. Also, for some reason I was put in a handicap accessible room, which I did not book so instead of having plenty of room I felt very cramped except for in the bathroom.
Read More
carol
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

the room carpet was torn, the shower linked horribly all over the floor, there was a broken cabinet door,
Robert
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Love the kitchen. Downstairs breakfast was awesome
Sandra
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Having a room at the end of the hall
mary
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

They need more handicapped parking, and to put taller commodes in all rooms a tall or oeople with bad knees struggle. I had to buy a handicapped seat.
Number of reviews per page
20
40