Excellent reception and checkin. Friendly & efficient. Room was like new. Obviously recently refurbished. Breakfast was also very good with selections of hot & cold foods and a great coffee machine. Overall excellent.

Clean hotel with friendly staff. Parking is underground- no larger vehicle parking. The “on site laundry “ does not exist- they send it out and it takes days. Nice breakfast.

Great selection of food. Sadly the bacon is mostly undercooked and scary, may be a cultural thing. Great location, staff, communication and cleanliness. The housekeepers are meticulous. 5 stars.

The staff was wonderful

Safe and clean Parking space is quite a merit of this hotel.

All good

Breakfast is good.

The upper floors are undergoing renovation and the fitness centre has been moved to one of the guest rooms. Breakfast is good.

Great breakfast and location. Price is higher

Tremendous service in all elements. Desk service was cheerful, friendly and knowledgeable.

We stayed overnight on our way from Frankfurt to Prague. Staff were very friendly, the room was clean amd comfortable. Breakfast was great. The biggest surprise was the small ice machine on our floor. We stayed in 4 different hotels around eastern europe on this trip and nowhere else had that feature.

Nice location, friendly staff, rooms including the furniture and bathrooms are dated.

Hotel was conveniently located to the best sites and things to do in Pilsen. Local restaurants offered delicious Czech cuisine and of course beers at good prices. The only issue we experienced was parking in the hotel garage upon our return on a Friday night. Limited number and narrow spaces added some frustration. Otherwise the staff and in house restaurant was great. Bountiful breakfast and large dinner portions were all welcome.

Great hotel with very helpful and wonderful staff! The hotel was under construction when we went, so the weight room was in a new location that wasn’t great (but with construction that is understandable). Other than that, the stay was perfect! Would stay again!

Friendly helpful staff

Great stay!

This hotel has a great location and the staff was wonderful and helpful. Small complaint was that the bed was super uncomfortable. Other than that the place was superb.

Awesome

Very long line at check in and no option to check in Bonvoy Gold members. But, clean and good location. Just nothing special and there are definitely more charming places to stay in Pilsen

Decent stay for a Pilzen visit