Overall Ratings & Reviews Hotel Alden Splügenschloss Zürich - Leonardo Limited Edition

An upscale experience in a warm comfortable environment . Dining was exquisite. Staff is amazing. Salina is the sweetest welcoming reception. The Young staff were ready to help with every need.

Very nice hotel. The room was very nice. Staff was excellent.

Excellent hotel, excellent rooms and staff and dining was also wonderful. The best stay of our 2 week trip around Europe.

Excellent staff and service

The best suite and bedding I ever had in Europe. Huge for Zurich standards . Extremely friendly staff at the front desk. Breakfast in the room was worth it and delicious. It’s a definitely coming back !

Well located, quiet hotel with friendly and attentive management. The front desk staff were great..kaltrina was exceedingly helpful!

I recently stayed at Alden Hotel, and I must say it was far from the luxury 5-star experience they advertised. This place is actually part of an apartment building in a residential area, and there’s nothing luxurious about it. Our room felt like someone bought a random apartment, furnished it with outdated, mismatched pieces from a flea market, and labeled it as "luxurious." The furniture wasn’t even "vintage" – just old. To make matters worse, the rooms are not soundproof as advertised. We could hear the guests above us, including their kids running and yelling, well into the night—until 3 AM! It made for a very unpleasant and sleepless stay. Overall, I feel misled by the description of this hotel. It does not live up to its claims of luxury, and I wouldn’t recommend it to anyone looking for a true 5-star experience.

Fantastic stay at a lovely property quite convenient for shopping and walking around town. Staff was consistently above and beyond. Appreciate the room upgrade to the executive suite. My only gripe was that the a/c didn’t do much and at night the hotel was so well heated that we had trouble sleeping. If you aren’t used to American a/c cold room sleeping or bust, you won’t have any trouble. However, the bedding, bed, and overall service still made it a lovely stay.

Very good hotel!

just a superb hotel excellent service huge rooms just 15 min walk to old city

We stopped at this fantastic hotel for a single night. ALL the staff were superb … charming, generous and could not do enough for us. Top quality service like this is very unusual in my opinion. Not easy to achieve as effortlessly as this stay seemed. Just go and stay….. we shall be back!! Thanks All 👏👏👏

Everything was exceptional

Thoroughly enjoyed our stay at the Alden Suites. The staff was fantastic and always welcoming. The room we stayed in was large with a separate sitting room connected. Breakfast in the morning was excellent as well. The boutique hotel is in a quiet area and about 20 minutes walk to old town Zurich so manageable for sightseeing.

Wonderful staff. Spacious rooms. A/C worked well. Outlets near bed would be welcome. Breakfast pretty decent. Close to lake and Bahnhofstrasse.

This is an excellent hotel in a quiet but convenient area. The staff was extremely friendly and helpful. Our room was a gorgeous suite with very nice furniture and was very clean. We highly recommend that hotel for business or vacation.

This is my second time staying at this hotel and I will stay again 👍👍👍👍

Very large suite and friendly staff

Lovely and very spacious suite with separate large bedroom, large bathroom, and large sitting room. Service from all employees was exemplary - always smiling and doing their best to fulfill every request.

The staff are very courteous and helpful. The suite we stayed in was very spacious and well appointed. This was our second visit to Alden. We’ll be back!

The staff was so welcoming and the rooms are very large