My family has stayed here many, many time and enjoy the room, location and the pool! But was disappointed when checking in this time. We have VIP perks and have gotten early check in whenever we have arrived before 4:00. This time the man at the desk was not friendly and said room not available period. I ask when he thought it might be and he was vary vague. I felt he didn’t want to help me out I even said can you please call or text me when the room is available. He never did when we returned later he was not there and another person was working. At this point a few hours had gone by and it was about 4:00. Women stated room still not available but then checked to see if any rooms were available and got us checked in. We also never received and text after check in to see how everything was, which is past stays we did. I just felt the customer service was lacking compared to previous stays.

Always fine and convenient to Old Town

The stay was relaxing as usual. We did not have any issues or problems. The staff were nice. Would definitely stay here again!

Nice property

there is no theme park shuttle that is listed on expedia website

Live the barefoot suites. Large enough room for every one. Can walk to old town and world food trucks we love staying her Not large pool if we go for the pool we stay other hotel

What a great location for hanging out in old town. Unit was spacious well stocked and clean. I would highly recommend this unit for four adults.

I went with my family, and it gave us excellent family-friendly services. My kids loved it. We will definitely stay there when I go to Orlando again!!

Much better than the last stay there!

It’s very good not excellent but good. The situation was the access to the pool area. From the building you need to walk the entire parking lot or crossing the grass area where the little raccoon lives. Another situation are the housekeepers they don’t have any. They told us that they will bring towels every 8 days. There was a dishwasher a broom and cleaning stuff so they pretend that in my vacation I will clean and that’s a No No. the best part? Location.

This is my go-to place to stay in Kissimmee. It's walking distance to Old Town and absolutely wonderful

Great rooms, very clean and well maintained.

Welp as trying Resorts for travel trying to find that one we will stay in 💯 of time go to Orlando, tried this place .... seen ln Instagram and Facebook... um if yoy want the food parks or food truck park at walking distance this is food place. However in all these two says was not bad but not good persay. I tried ut stayed and will count it out as looking for "that everytime place too stay" asding front desk is fabulous the workers they are sweet and professional... but our two bedroom rented lacked alot and just did not do ir for me i mean for real just wasnt a true 4star place if h ask me but for monies paid it

The pool and recreation area was nice and the rooms were nice and clean.

Loved our view from the balcony... Saw racoons,deer, and an aligator on the property which was awesome!! The beds are HORRIBLE!! Stiff and creaky... Needs updating. Couch is also uncomfortable. Everything needs updating--Decor from 1990s.. Pool tiles falling off everywhere...Hot tub deck is falling apart and is a trip hazzard.

Walking distance to Old Town was a perk. The pool was well maintained. The mattresses could use an update.

This was perfect for my mini-vacation with my sister. We each had our own rooms and there was enough space between them so we had privacy, extra bonus was our own bathrooms which made getting ready in the mornings a breeze. I'm a HUGE fan of a few places across the street at Old Town so when it's financially feasible, this will be my new place to stay.

It was really clean, spacious and a very good location. We had everything we needed and could ask for. Pool was very clean also. Everything was perfect!!!

Old Town right across the street - easy access to food and amusement rides

We stayed at a family for a whole week. The condo is dated with wear and tear, however extremely clean and with everything we needed. So no complaints there. The location would be great for anyone going to Disney. We were going to Universal so it was about 25 minutes, but fine for us. Also there were plenty of restaurants around and literally across the street from Old Town (dare you to ride the Vomitron....we listened to the screams). We had a great view of the pool on the fifth floor. There are elevators but it was the farthest from them, which was hard since one in our party was disabled. We had a scooter delivered without any issues. The only complaints were that something happened to the pool during our stay and it ended up being closed. It was a little disappointing. The biggest complaint was the bed was HORRENDOUS. Like, the worst. And while the AC was fantastic, only one blanket. We froze all night. While trying to sleep uncomfortably. I would recommend maybe a mattress topper and some extra blankets and pillows.