Request to get the safe working didn't produce any results over 3 days. No hot water one day. Rooms are stylish, but lack practical things like drawers and hooks for clothing

Simple, clean & quiet boutique hotel with high quality comfortable large bed & pillows in a decent sized room. Staff were excellent & helpful prior & during the stay - we paid extra for a pre-arranged early check in. We planned to get the Metro (10 mins walk) however this was closed for weekend work which meant $$$ on taxis. Restaurant options are limited - this is a local neighbourhood away from the centre of Rome but found amazing deli & coffee en route. In typical Rome style, the plumbing was evident, the electrics not modern & amenities like an iron need to be borrowed from reception when available. We stayed in a Superior Double Room on the second floor (only the Economy rooms are in the basement & this is clear when booking). Would recommend to couples looking for a peaceful & safe neighbourhood away from the hectic Rome crowds.

Decoración y ambiente que invita a un buen descanso, facilidad de estacionamiento

A bit small but everyone was kind and helpful. The breakfast was delicious.

Great stay! Our balcony was amazing, free breakfast every morning was nice. Could’ve been more selection but can’t complain. It’s a bit far from the city centre but there’s a bus stop nearby that takes you there. Wish there was more shower gels/shampoo. I would say for a 4 star hotel, it deserves every star.

Wonderful staff, great breakfast, nice clean hotel.

Could use an update but overall satisfying

Perfect hotel for our first night in Rome after a very long flight from the United States. All we wanted was a comfortable place to sleep and this room was perfect - excellent air conditioning (super important because it's 100 degrees outside!), comfortable beds, including bunk beds which are fun for my teenagers, suite with two adjoining rooms (great since we all have jet lag and are awake at different times), large bathroom. I also want to compliment the very welcoming and helpful woman who greeted us at the reception area. She went above and beyond to answer my questions and even called the train company for me to help me figure out a problem I was having with my tickets. Molto Grazie!

Excellent staff, very courteous, helpful and polite. The A/C did not cool enough our room and a few things needed attention….The Junior Suite needs some updates.

The hotel was quiet and comfortable. The staff fantastic. The ease to the bus stop made it a perfect place for us to rest after a busy day.

Great staff very helpful. Breakfast buffet was impressive. Neighborhood is quiet with tree lined streets, they were able to locate several dining options within walking distance. Located close to public transportation, approximately 15 minutes to city center

Been already few times and the Hotel every time shows her beauty.

Lovely little boutique style hotel with nice garden area. Very clean and the staff were great. Breakfast was a bit disappointing as there wasnt a great selection. Overall enjoyed our stay

The residential neighborhood was unique together with the location’s breakfast room, outdoor grounds, welcoming and accommodating staff. We highly recommend this hotel!

Good location, excellent, friendly, efficient staff. Comfortable room,,clean, quiet.

Description of hotel did not match actual room. Hotel does not provide air conditioning. Room was not clean, smelled like manure. Stay far away.

Good hotel, reasonable location and small friendly atmosphere. Good size room with a sofa bunk bed for kids which I really liked. Modern rooms, reasonable breakfast, helpful staff. Overall we enjoyed it, felt nicer and more welcoming than the large hotels we stay in. Rome as a whole we love, good transport options especially when your old enough to use the E scooters etc ( not great for kids though) tonnes of history and reasonable weather, we would stay again in the hotel and 100% coming back to Rome

The property itself was beautiful. We felt as though we were staying in the penthouse with the gorgeous balcony. Staff was wonderful morning and evening. Walkable to Metro and Bus stops. Breakfast options were adequate. The only issue we had was the drain in the shower. Other than that I would have rated it 5 stars.

I'll start with the positive experiences followed by the negative ones (family of three). The highlight of our stay was the delicious breakfast buffet & being treated so well by most of the staff - that's everyone from the cleaner who helped us load our luggage into our Uber when we checked out to the bartender & nice lady who managed the front desk during the day. This includes Marco (the evening/night shift front desk manager), who checked us in when we arrived, one of the friendliest people we met during our stay. He provided great recommendations for good restaurants.  However, our stay was not entirely enjoyable - we were assigned to a room on the ground floor near the front desk which didn't allow for peace & quiet. We could hear every conversation at the front desk. Found out after I booked this room that families that don't book a suite stay on the ground floor. I wouldn't have stayed at this hotel if this was in the room description. Since this was a non-refundable room, I couldn't cancel without losing my money. To make matters worse, the room had a strong cigarette odor even though I selected a non-smoking room. The bathroom was in rough shape - the shower door was broken allowing water to spill all over the floor after showering & there was mold on the grout. There was this rude male employee at the front desk during the day. He yelled commands at guests during breakfast. Overall, I wouldn't stay here again or recommend this hotel to family & friends.

Hotel Principe Torlonia - Roma 🇮🇹 Marcos(the manager & the front desk one), Valerio, and Nausicaa at the front desk were excellent - Great service and friendly with any request. Thank you! Consuelo & Efisio were a great team for breakfast - and they had the best cappuccino ☕️ Y Giada, Eduardo excellent as well! Beautiful, elegant hotel in a great location: If you want to stay in a place where you will be treated like family, that has a great location and that is beautiful outside & in - then I certainly recommend this palazzo in Roma! Ricky