8.6
Very Good
From 756 reviews
Cleanliness

8.8

Room Comfort

9.0

Location

9.0

Service and Facilites

9.0

Traveler Reviews Holiday Inn Express & Suites MCALESTER by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
James
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The facility lobby was noticeably dirty. Mud on the floors, elevator was very dirty with smudges all over the walls. There was one staff member that was very nice but overwhelmed. During a time when people were checking in, she was by herself. The only time we saw another staff person was at breakfast(which was well stocked).
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Wendy
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Bathroom was not super clean. Black residue in the shower. The room smelled musty.
Tesia
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

It was good
Steven
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Staff/Mattress/Pillows were amazing!
Steven
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Was very easy and nice room
Matt
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The room was very comfortable and the staff was very nice.
Rick L
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

This is a very quiet and clean place to stay. The breakfast every morning was excellent as well.
Malinda
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The bed was comfortable!
julie
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Very Friendly Staff! Clean Rooms with comfortable beds! Breakfast was great!
Melissa
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Impromptu extra night stay when I just couldn’t keep my eyes open driving anymore. Felt safe, clean, well-lit. Loved the separate room for the suite so the girls could still stay up chatting & not keep me up. All four of us slept well. Very comfortable beds. Might help to add a mirror in the extra room. Great stay!
Robert
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Pool and hot tub were not open, reason I chose this property.
Sandra
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

A/C was slow to cool and lamp light didn’t work. Room was dark. Breakfast was good.
Farid
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Excellent
Pattie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

We really enjoyed our stay!!
Machelle
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Filthy. Mold in bathtub and on showerhead, stains on towels, hair on floor, grime in corners of bathroom. I arrived after midnight and asked for a scrub brush and cleaner and cleaned the bathroom myself
Anne
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Easy access from the tollway, quick check in and clean room.
Jessica
2.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

I booked this property for my son and his girlfriend who happened to get stranded in the area bc of the winter storm Jan. 2025. Being from the Houston, TX area, 21 years of age and not knowing the least bit about driving on ice/snow..I knew I just wanted them safe. Within minutes, I get a call from them( my son & girlfriend) telling me the lady at the front desk was very rude. Their toilet was clogged and my son wanted a plunger to unclog it, instead of just calling for maintenance. The front desk lady told them to go to Walmart. - If they would have wrecked driving in those conditions bc this hotel would not address simple maintenance issues- I would have sued. This same lady would later make comments directly to them referring to why they were still at the hotel. My son is Mexican & American Indian Choctaw MOWA. My son's girlfriend is black...would it be just a hunch to think that this woman could have just been racist. Holiday Inn- do something about your front desk! They are rude!
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Robert
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

No additional words. Take the good review on its face.
Stephen
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Best hotel experience in a while. We were VERY pleasantly surprised by our stay here. We booked last minute on a road trip as a place to spend the night. The price was very affordable and the room was so comfortable, clean, and spacious. Nothing flashy, but we agreed it was the most comfortable and functional room we’ve stayed in for a while—especially with a baby. Service was excellent. And the breakfast was GREAT. Best free hotel breakfast I’ve seen. Cheese omelets, sausage, biscuits—all delicious. I never write hotel reviews, most stays are average or poor or forgettable. But we were so pleasantly surprised we had to leave a review and say you won’t regret staying here! It will be our planned halfway stop on future road trips for sure.
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david
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

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Number of reviews per page
20
40