Cleanroom, sheets and towels. Warm and light filled. Bathtub and hallway carpets are a little bit randown/showing age. Very communicative and helpful staff.

Great staff and wonderful hotel, very clean!!

Location was great . Staff was very nice

Everything was excellent!

Room good and clean. Staff - some helpful. Food was quite bad and overpriced! Breakfast was good and location was good.

Wonderful location in the middle of Punta Arenas. Beautiful hotel. Spotless and very well maintained. The concierge and staff were excellent. We stayed for the buffet dinner and absolutely loved it. Large selection of healthy options and desserts too! This is the place to stay if you're staying in Punta Arenas. Will most certainly return next time I passing through this part of wonderful Chile.

Very decent hotel in the area, nice restsurant/food/service.

Great hotel

Excellent bed and nice cosy room.

I would not call this a 4 star hotel. We stay 2 nights. Our bathroom door wouldn't close, the Wifi in our room didn't work well. The sound proofing wasn't good and the room was in need a face lift. The restaurant, bar and front desk are nice but overall we were unimpressed.

Clean, spacious room, good breakfast. Friendly staff.

Beautiful hotel, wonderful service, great food! Five stars all around.

Excellent hotel

Beautiful room and great service

Very convenient location and Excellent breakfast

Incredible place. Great price. Not complains. Would definitely stay there again next time I visit. Hands down.

Only stayed one night. The staff were helpful and friendly and the food was good

Everything here was excellent and high level.

Clean Room, nice staff and acomodattions.

Clean room, friendly staff, great vicinity.