Large, comfortable room with lovely views, excellent, helpful staff. We arrived back late from a tour at 10pm and the restaurant staff bent over backwards to get us a meal very quickly. Excellent hotel, very enjoyable stay, friendly, helpful staff.

Staff was courteous and helpful. Restaurant food was good.

Stayed here twice. Great hotel in good location. Clise to bus terminal for onward travel to or from Patagonia. Nice cafes, shops and restaurants in the area

Comfortable stay with clean spacious rooms. Check in staff were friendly and breakfast was decent

Excellent breakfast & restaurant as well

Great property in a good location. Handy for the bus depot two blocks away if you are heading north into the Patagonia tourist areas. Breakfast was excellent in a very pleasant dining area. Staff helpful

Excellent stay- highly recommend

Friendly, comfortable and clean. Good food. Able to leave luggage when we went away on an excursion for two nights.

Only problem that I had in my stay it was all about strong strong smell of the air fresheners that they used in the lobby that connected to the restaurant as well .

The Cabo de Hornos is wonderful! I stayed one night on the way home from Patagonia, and found it comfortable, lovely, welcoming and peaceful. Highly recommend to travelers. The staff was particularly helpful.

Nice modern lobby. Sadly, room didn’t match expectations. Small, tired, in need of updating.

This is a lovely hotel... historic charm, views of the strait or the central park, beautifully appointed, great rooms and great staff. Andres at the bell desk was really warm and helpful. The only downside was the room heating not working, inspite of the engineer's efforts. But the weather was fine, so it didn't bother us. It was ideal for our short stop in the town, providing easy access to restaurants and places to see. They have a lively restaurant on site that also serves a good breakfast.

Friendly staff and clean room.

1. The room door was locked. 2. The TV wasn't working properly; it was on only one channel. They had to change my room, which meant having to go through the inconvenience of moving me from Tower 1 to Tower 2.

Great stay, good service, great food!

Good place to stay

Excellent room and shower, and reception staff were very helpful. Very smooth check in. Food at the Faro restaurant was excellent, but the staff in the restaurant did not provide good customer service (they were disinterested and slow).

Great

I loved this hotel, recommend

The decor and feel of the hotel is wonderful, from the lobby to the room, it’s beautifully decorated, clean, comfortable and the staff are lovely. Opposite the square, and walkable to the bus terminal, cafes, restaurants etc. Would recommend to anyone staying in Punta Arenas.