Overall Ratings & Reviews Holiday Inn CHANTILLY-DULLES EXPO (ARPT) by IHG, an IHG Hotel

I didn't like the fact that there was no microwave inside the room.

Tv was not working, multiple key entry doors from shopping not operable, the pool area was filthy and one elevator was not working. The room remodel was clean and appealing. The breakfast was good (once I finally got the access ticket) and the staff tried to be helpful. The property conditions were glaring in lacking to create an enjoyable experience.

Great place to stay.

C

They said they had a pool and shuttle service. Pool was closed and the shuttle doesn’t go before 7am. The elevator was broke and the ice machine. I came back to my room yesterday and the room was already open but it wasn’t cleaned. I asked front desk and they said they don’t know. It made me uneasy. Nothing was taken but i couldn’t sleep all night i thought someone would come in the room.

Check in was good. Room was spacious and comfortable. Should install warm colored LED bulbs in rhe halls. No breakfast provided.

Under renovation but good access for IAD.

Loved the rooms. Bathroom was very modern with walk in shower.

Hot water for shower was luke warm at best both days.

A little smelly on the 5th floor

Its location

The property was conveniently located and provided all we needed for a short stay before an early flight out of IAD.

Good

Toilet did not function properly. Staff indifferent. Did not receive breakfast coupon either day. Pool cover had alot of litter on it. Served the purpose but not by much. Poor side for a Holiday Inn. Pass.

this hotel is great for being near the expo center for conventions, and it's always clean every time we stay here

The service is good. overall is clean and modest quality of facilities. Convenient location. Little bit on the downside are mattress is too soft, Toilet water tank is not working properly and sink cap is broken.

Very clean

They said the shuttle bus is 24 hours, but it is a lie it is only from 7 am to 10 pm

The hotel was doing renovations which meant that the advertised amenites, laundry, fitness centre and restaurant were not available. Breakfast was available, setup in the conferencing area. No notice of this was given in any Hotels.com or Holiday Inn web content . The hotel notified atcheck in. No discount was availabe for lack of services.

Very good