Fun, but at check-out, the front office staff are few, so the queue becomes long.

Very courteous hotel staff. Clean and cozy rooms

clean rooms, helpful staff, great food

We arrived at the hotel and have to wait for the confirmation of the booking for around 30mins then when we enter the room, there's no toiletries provided, no towels, no slippers... all of them have to be requested

The hotel was so nice, at affordable price we can get a big room and bath room. the food was great. but maybe the view doesn't impress me much. I always love the note on my coffee cup during breakfast. always nice to be back at crown plaza hotel

Good location, comfy room and good service from concierge and reception

Connected to shopping area. Convenient for food & shopping. Good choice to avoid traffic if you have business meetings in Manila