It was very close to a major shopping mall

Clean room an very big

Room was always well maintained and clean.

We finished walking the Camino Portuguese. We were exhausted, needing a couple of days to recover. My husband and I couldn't have asked for more. The room was perfect. It was spacious, well appointed and so comfortable. The staff went above and beyond the entire time we were there. We especially loved Pilar, but the entire staff was perfect. The breakfast was spectacular. There were so many options, it was hard to choose what to eat. We also are dinner at the hotel. Delicious. Couldn't ask for more.

Great breakfast, loved the rooms and right by the Corte Ingles. It’s about a 30 min walk to the Cathedral.

Buena ubicación y muy amables, el Corte Inglés a 1 cuadra

This place has the friendliest staff. Azucena in the front desk gave us great advice for moving around town and very good restaurants.

Excellent

Everything was perfect. A little far away from the center, walking distance at least for us, but a very short distance by taxi.

No AC in room with double windows. Only heat in November. Problem, I had to open a double window in order to sleep in this hot room. Front desk had no other option for me. Construction noise & rain with wind didn’t help. Front desk lady attitude not nice. No hot water in room. I had rented 2 rooms. Never will stay there again.

Definitely the hotel is not a 4 star hotel, the rooms are old, in all the 4 star hotels that I was in there is a water of bottle as a courtesy , no coffee maker no nothing , I went to the reception and all I had was a bad attitude , the only person that was nice in the hotel was the housekeeper that provide me two cups for tea and some tea bags , I didn’t have a nice experience the hotel did not have AC in the room , the front desk told me to open the window which I did and there was noise from the street , terrible experience .

Clean rooms and great ame

15 walking distances from historic center

Frnt desk check-in/out staff were wonderful... friendly, patient, helpful.

Free parking next to the hotel.

No comments

Great hotel, but ok neighborhood. Santiago revolves around the city center

It is not very centric but very nice hotel near the train station and easy to get to the old town by taxi or bus, breakfast was very good

Great service; cleanliness and good value.

The staff were amazing helping us with cabs to and from our tours. The breakfast buffet was great, and the rooms were very nice.