9.2
Exceptional
From 134 reviews
Cleanliness

9.2

Room Comfort

9.2

Location

9.6

Service and Facilites

9.2

Traveler Reviews Holiday Inn Express & Suites JASPER by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
Marlene
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

The hotel was very clean, breakfast was delicious, and the staff were so kind, they even helped me walk my elderly mother to the car, to the breakfast table, etc. They went above and beyond friendly service! I highly recommend this place! The staff are true gems!
Laura
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Hotel was great, very clean and the room was nice. Front desk was nice, even called a little after we checked in to make sure everything was okay.
Tricia
10.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Very clean, professional and friendly!
Verified traveler
10.0
/10
Reviewed 98 week(s) ago

Hotels.com verified review

The room was clean, the air conditioner was set to a comfortable temperature, and the bed was comfortable.
Kadeshia
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

There were a few areas in the room that needed touching up. The baseboards haven’t been hit with a cleaning tool in a while. There were also stains on the carpet.
Jacquelyn
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

The staff was very polite. Our room was spacious, clean and very comfortable. The breakfast was very good too.
Renee
icon-Business
Business
10.0
/10
Reviewed 307 week(s) ago

Hotels.com verified review

Amazing hospitality from staff, comfortable beds and hot cookies at 7 pm. Quality stay with updated rooms and the best tv channel selection in any hotel!
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 324 week(s) ago

Expedia Group verified review

Property was great, staff was great& stay was a really great experience.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 327 week(s) ago

Expedia Group verified review

Cleanliness, staff, amenities, location for what i needed
Verified traveler
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 337 week(s) ago

Expedia Group verified review

Staff was not friendly at all Google play music devices very nice
Susan
10.0
/10
Reviewed 339 week(s) ago

Hotels.com verified review

The hotel was very nice, just completely redo. Room was super comfortable and breakfast area exceptional.
Judith
8.0
/10
Reviewed 340 week(s) ago

Hotels.com verified review

The breakfast buffet was amazing.
Samuel
2.0
/10
Reviewed 345 week(s) ago

Hotels.com verified review

The host at the desk charged me 2x after I already paid in full online
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 350 week(s) ago

Expedia Group verified review

Newer location with friendly and helpful staff. Very clean hotel.
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 352 week(s) ago

Expedia Group verified review

Nice and clean. Unfortunately they have the vending machines anymore.
Mary
10.0
/10
Reviewed 353 week(s) ago

Hotels.com verified review

Happy to have a nice, clean, and safe place to lay my head on such a booked up weekend. Will return.
Terrell
10.0
/10
Reviewed 355 week(s) ago

Hotels.com verified review

It was great stay!
Andrew
10.0
/10
Reviewed 361 week(s) ago

Expedia Group verified review

I liked the warm friendly staff,the contininental breakfast ,parking ,zero crime,and our room.To be perfectly honest with you I don’t have even one complaint about The Holiday Inn.Should my travel plans take me back to Jasper and I need a room they are my 1st choice.
Susan
10.0
/10
Reviewed 366 week(s) ago

Hotels.com verified review

The check in staff was extremely friendly telling us about the amenities the hotel had to offer. The room was exceptionally clean and room cleaning services were very helpful, even offering to go down to the office to get us toiletries we forgot to bring. Was a very good overall experience. Will definitely visit again if in the area.
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Verified traveler
10.0
/10
Reviewed 366 week(s) ago

Hotels.com verified review

Great hotel. Recent renovations and breakfast/wifi were great.
Number of reviews per page
20
40