The AC was broken in my room and they knew that when I checked in but failed to tell me. Brought a fan and was reluctant to offer another room. Spent a lot of my first day on vacations dealing with this.

Very kind and helpful staff.

Great location, great food

Outstanding location, ocean view, updated and very zen. Welcoming staff throughout all areas; very helpful and accommodating to last minute requests. So relaxing. It’s the best hotel we enjoyed throughout our entire European holiday. Bravo to the team !!

Great views and lovely, spacious room.

Perfect location and the restaurant was 5 star

amzing hotel best time

AC NOT WORKING PROPERLY. 25C inside room. Could not open the window until 230am when it was more quiet outside etc

The room is extreemly small. Even with a higher rate of ocean view with terrace. There is no space for suite cases. Free breakfast ended of costing $30 per personon for a limitted food items.

The room was fabulous, with fantastic views of the plaza and ocean. Very interesting arrangement with a step down living area and beautiful windows. The interior designer did a fabulous job. The hotel location was in the midst of everything.

Excellent boutique hotel with ocean views in central Biarritz.

Limited breakfast , no laundry availability on Sunday after being told there was, dining room booked for events for 2 nights , no warning ahead of time even the day of which made the experience disappointing

Great location! Beautiful view and nice large balcony. Only complaint was breakfast needs improvement. Overpriced for what you get and staff in the buffet area was not very friendly.

We had the best time here! Bearritz is a beautiful city, but this hotel makes it easy to enjoy the city without even living the room.

Extremely convenient location. Good view of the ocean. Nice beach just down the steps. Many food options. Convenient bar/restaurant in the hotel. Parking underneath the hotel. Great service

The hotel is nice , our terrace faced the ocean and was quite large. Restaurants, shops, and he beach are nearby and walkable . Parking was right around the corner .

Excellent location, right in front of the beach a beautiful view. Close to everything, even though Biarritz downtown is a small. Gallerias Lafayette is next door:)

a pleasant hotel, friendly people.

Great location. Big rooms. Be sure to request a shower. Tub/shower combo is difficult to manoeuvre.

Great location with pretty ocean views. Close to restaurants, shopping, and markets. Very easy walk to the beach and surfing.