The hotel itself is beautiful and we loved the layout with lots of greenery. Staff was very attentive, helpful and polite. A plus is an enclosed garage to park a car if you have one. Our only issues were the cleanliness of the room. Was not the best, we found several hairs on pillows and bedsheets upon lifting covers. They did quickly replace our covers when we brought it up to their attention. A heads up for those not going for the saints celebration festivities. Avoid those days because you will not sleep since hotel is across a church. Celebrations are late at night. Not a negative to the hotel itself just the location. Others days are great.

Amazing location. Short walk to the town square. The hotel is extremely beautiful! Real authentic Mexican colors and art. Amazing friendly staff. The beds are hard and not so comfortable.

está dodo bien

Cute hotel very close to San Cristobal’s main square. I liked everything but the bed that was slightly hard.

This place was amazing. The ONLY issue we had was the shower water was too hot. But not worth complaining aboit since most showers in Mexico are ice cold.

Staff was very friendly and helpful.

Todo me pareció muy bien lo recomiendo totalmente, es súper céntrico todo queda cerca además de que nuestra estancia fue de lo mejor muy limpio y todos muy amables!!

Excellent! We had a great time here. Rooms are spacious and clean. All common areas are beautiful and picture worthy. Good location, within walking distance of city center. Overall great experience.

It was a quiet hotel with wonderful amenities, near the Museum de Ámbar. It was also possible to have a physical therapist, José, come do massage in the room, which was great because I had a cold and it helped me heal.

They are welcoming at the hotel.

Location is beautiful

They are very unfriendly to white foreigners, especially the short dark woman in the restaurant who behaves discourteously and bullies women and white people and talks behind their back. The staff are nice but not always professional.

The Museum of Ambar and monastery historic are across the street

Very nice place

This is in a quiet part of San Cristobal

Beautiful hotel looks small from the outside but it really big and love there decore

Great hotel and good service

Muy Lindo Hotel , Recamaras comodas y con espacio. A muy buena distancia para caminar hacia la plaza principal .

This was ok but we had a few issues - went down to the breakfast area early at 7am to get a coffee to take back to the room & they charged us 40pesos each for 2 small cups when if we'd gone at that time for breakfast, coffee was unlimited. Our room was also the furthest awày from the entrance possible & since the 2nd floor we were on had no lift & many different levels it was up & down all the time with our cases The room itself, whilst fine, didn't have an outside opening window The included breakfast was told to us as to what we were having rather than a menu to look at - our rate apparently was for an "American breakfast" & that was either eggs or pancakes, juice Or fruit & coffee. It was however fine. The location was good however but in not sure if we'd stay again

Muy amables el personal del hotel y muy atentos