Zank by Toque Hotel

Explore Zank by Toque Hotel
8.6
Very Good
From 434 reviews
Cleanliness

8.8

Room Comfort

8.8

Location

8.4

Service and Facilites

9.0

Traveler Reviews Zank by Toque Hotel

Number of reviews per page
20
40
Top reviews
Thierry
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great and lovely helpful people. Main problem is the building next door. Almost no room with sea view. Noise and dust from the works can be annoying during the day. great breakfast. Hotel should not advertise sea view any longer.
Jose
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great location, room, amazing breakfast. Great staff love it all.
Sedara
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Loved my room, the location and the staff! I loved the size of the hotel and their recommendation to eat at Casa de Tereza! Ate there twice! I had a great massage experience (book a day in advance) and the breakfast that’s included was delicious! It’s a quick walk to the beach!
Jillian
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Very helpful staff. Lots of places to lounge.
Marcelo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Boa atenção, lugar limpo e boa comida
Eduardo
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

This is an excellent hotel, that is the second time we came and they were super helpful, friendly and family hotel, I sure recommend it to everyone.
Eduardo
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Theyr personal staff is super efficient and friendly I will return for sure .
Jamilah
icon-Leisure
Leisure
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Beautiful property with amazing staff, dining, and views. Would stay again!
Joachim
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

Great property . Rooms are spacious. Food good
Adriana
4.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

Look too old !! Isn’t worth it the money ! my first and last time I don’t recommend it
Tony
icon-Leisure
Leisure
4.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

The front desk and kitchen staff are super friendly and helpful. I travel a lot and work remotely and the number one thing that matters to me is decent WiFi - and they didn’t have WiFi working properly in my room at all. They offered where I could have a better signal in their lounge are, but I paid to be in the privacy of my room and I work late at night. And the signal was not any better at the lounge either. I ended up leaving a night before my checkout and made reservations elsewhere just so I could work while enjoying my trip. No refund for not having WiFi working in my room was granted after my request o I realized it was my lost and left peacefully without getting into a debate with anybody. There are not nearby places to walk around to because the hotel is so far up a hill that you would need an Uber to go to the Main Street. The bed working staff there are super but don’t expect to have WiFi if you decide to stay at this hotel.
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Verified traveler
icon-with Partner
with Partner
4.0
/10
Reviewed 117 week(s) ago

Hotels.com verified review

The hotel was in a very average neighborhood, and the pictures were definitely deceiving. The hotel is old and worn out, and it does NOT fulfill even remotely the criteria for a 5 star hotel. The hotel staff and the manager were very responsive and upgraded us to the best room in the hotel that was allegedly recently renovated However, the windows were old and very poorly designed, and allowed for all sorts of noise, including loud music and construction noise coming from right outside the room and started at 7 am! On top of that, it started raining heavily and rain was pouring inside the room through ALL 3 windows! The internet was very slow and barely functional. The food was average and not available throughout the day (as in other 5 star hotels), but the breakfast server was VERY sweet and took really good care of us. I do not think I would return to this hotel in the future. The cost of stay, hotel quality and overall experience do not justify another reservation.
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Sasha
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

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Manuel
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 134 week(s) ago

Expedia Group verified review

Wry friendly people, Antonia at the restaurant and Hernan at front desk, very helpful and friendly
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 144 week(s) ago

Expedia Group verified review

I
Nicole
icon-Business
Business
2.0
/10
Reviewed 145 week(s) ago

Hotels.com verified review

Não entendo como esse hotel pode ser classificado como 5 estrelas. A fachada é decadente. Fiquei assustada ao chegar no local. Não só pela fachada inacreditavelmente mal cuidada, como também pela TERRÍVEL localização. O hotel fica praticamente em uma favela, ruas hiper sujas, com muitos moradores de rua, praia com esgoto a céu aberto. A equipe é atenciosa e educada, mas as fotos disponíveis no site e no hotels.com certamente passaram por tratamentos para parecem tão bonitas. Jamais recomendaria
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Sharon
icon-Leisure
Leisure
10.0
/10
Reviewed 153 week(s) ago

Expedia Group verified review

This boutique hotel was lovely. Everyone was very friendly and took care of all my questions and needs. The room was clean. Breakfast was very good. I enjoyed my stay.
Claudio
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 160 week(s) ago

Expedia Group verified review

Great boutique hotel! Pretty building and the staff was fantastic!
Talia
10.0
/10
Reviewed 181 week(s) ago

Hotels.com verified review

Very lovely facility, feels like 1950s style Cuban architecture, with a great breakfast included in the stay, and a very friendly accommodating staff. Highly recommend, also just a walk to the beach and town square. Loved it!
Paulo
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 184 week(s) ago

Expedia Group verified review

Amazing views, made to order breakfast.
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