Overall Ratings & Reviews Hilton Garden Inn Jackson Pearl

Only disappointment was had to pay for continental breakfast.

The woman at the front desk went above and beyond to help with a cognitively disabled guest. Thank you so much!

Property was clean and staff wonderful. Shower water although was at best Luke warm

The staff was beyond excellent. This property is the pits. For $200 a night, you would think a person could have a great sleep. These mattresses are horrible, full of lumps, and the down pillows are just that. Down. My body was in agony. Then I had to literally beg for clean towels on the second day. Forget eco-friendly. I do not bathe with a dirty towel at home. Could not open the curtains. The panel on the air conditioning unit is loose. The property gets a zero. The staff, however, makes it okay. The cooks and hostesses in the kitchen are top-notch; they get a 10. Mr. Thompson and his staff are fantastic.

Excellent

The room was okay but needed some work. Showerhead in bathroom did not work Properly and the blind in the window was torn up Ll

I was a little underwhelmed by this property

Where do I start, with the broken beer bottle glass, drugs on the on the flood, the blood and piss on the walls? It's a sht hole.

The interstate is very loud all night. If you are a light sleeper probably not the place to stay. Other than that it’s a great place. They have a breakfast buffet available for $12.50/person.

Asked for feather free, and even called. Then when checking in assured me feather free. Of course it wasnt. 1 of 4 pillows was feather. Room smelled musty and blind was wore out where you could see light coming through as it must be old.

The property was clean and safe

The room was next to interstate and noisy all night. No sound barrier

Enjoyed our stay here.

Property was dirty, AC did not work. Staff wasn’t not professional.

2 bulb in room fused not working Very dark Water has no pressure Drains n toilet wont drain good But still good n worth in area Friendly helpful staff

Breakfast was delicious!

I liked the layout, the staff was great and friendly, breakfast was fabulous. I wish the pool was inside.

What we like is the excellent customer service I received with the front desk Christy Blue at Pearl Mississippi. What we didn't like is the red blood stained at the sofa bed. My kids doesn't want to even go that area when they saw it. I think Hilton needs to change it.

Very nice hotel and desk reps were great.

Very nice stay.