Pet friendly. Breakfast

My fridge is not working

Ladies at the reception were not friendly and somewhat rude..no umbrellas to lend on a rainy day

Shower leaked. Booked a suite and they told me they didn’t have any more left when I booked weeks ago

The room had broken furniture. The pull out mattress did not have linens. When we pulled it out there was some ungodly stain. The elevator and hot tub were broken. No towels ever at the pool. Trash left outside rooms all day and trash piled in laundry room for over 24 hours. Clearly understaffed.

nice

Mattress on sofa was very deteriorated

Very nice people at front desk Very flexible with room changing and good housekeepimg

Room was spacious, clean and bed was comfortable. Pull out sofa was perfect for our toddler or small adult only. Pool was nice but hot tub was out of order. Breakfast was nice.. get there early though it gets crowded. Room was very quiet and ac was cold and comfortable. Parking is $10 a day so be prepared for that

The rooms need some upgrades. The sink was leaking, no bedding for the fold out sofa and the bathroom had chipped paint on the walls and baseboards. Also, the pillows were very uncomfortable. We would have expected better for the extreme cost of the rooms per night.

Drug use on property in public spaces

The hotel was clean, staff was friendly, and they had lots of amenities. Parking felt relatively secure and it wasn't too loud during my stay. I could sometimes hear noisy people outside of the hotel because of the area it's in, but this wasn't disturbing enough to bother me in any real way. I would happily stay again.

My room was fab, everything I needed. Reception staff were really friendly and helpful. Pool and whirlpool area were a bit tired but functional. Breakfast was simple but enough for me. Would definitely stay again.

The staff were all exceptionally efficient and friendly. Tyler sorted me out a room after a miscommunication within the expedia app. The room itself was functional but looking a little faded and in need of an upgrade. A wider range of snacks would be great and the pool was only open from 7 not 6 as indicated by the signs. Thats not a problem but it's about managing expectations!

The property was fine. The phone did not work. I told the front desk every day (5 in all) No fix!! It probably still doesn't work.

The staff was excellent and loved the suites only thing I didn’t like was there was a very strong odor of someone smoking weed on our floor told staff and issue was addressed but checked out a day early due to the next day the smell was back

the staff are super welcoming and helpful

Stayed for 3 nights . Day1 ok, day2 and 3 only Cold continental breakfast. Nothing in breakfast area was replenished even coffee at 8am. All Marriott hotel that we’ve stayed in different locations that week have real breakfast served. Should not include continental breakfast included if they will just serve “cold continental breakfast only today” not expecting a lot from the place but got disappointed.

Unbelievably dirty, terrible smelling room. Floors so dirty shoes stuck to it. It was horrible, will never be returning.

We came to Albany for the Shane Gillis show at the mvp arena. The room was past expectations! Best room we have ever stayed in. The very best part was the woman at the desk, Casey, she was so AMAZING! She was the best part of the trip! She was sweet and friendly and so informative! Definitely can’t wait to stay again!