BED BUGS!!! Had to pack up and leave at midnight because we found bedbugs. Captured, took picture, and brought to front desk to show. Receptionist told os manager would reach out - never did. Must not care about the FILTHY state of their hotel.

The bed was squeaking too much.

Our room had bedbugs. Didn't even spend the night. Asked for a refund right away.

You get what you pay for here....great staff and was very clean, do wish there was coffee/tea in the room tho...won't lie I had the worst sleep of my life, wouldnt even call it sleep to be fair. I travel to London fairly often for business and have been trying each hotel out to see whats the best bang for the buck. This place i would book in a heartbeat again if they updated their mattresses! The furniture is very old, but nice and nothing matches lol but it is a good spot! As I said, would book again if they get mattresses that arent harder than cement or poke into your shoulder and back all night. Upgrade those and ill be a regular!

Staff great; with the bed you sunk to the middle and it was very uncomfortable.

The room had a musty smell to it, and the heat was off. I think that guest would be more impressed if the room smelled clean and was at a comfortable temperature

Everything was amazing and the manager was a gentleman he made accommodations for my 2 puppies

Nice, clean hotel with amazing and helpful staff. Definitely would return to this hotel.

for the price the property was ok..... could hear couple argue through wall, very loud.....until midnight and even their sexual encounter could be heard. Staff did nothing to stop it. Mentioned at check out next day and only received a brisk apology, no offer of discount or coupon etc.

Great place!

Very clean and quite

Everything was perfect !

Never had a problem always had good service the hospitality was great

The room was very dirty and the towels had insect bites. I told them this and they said I could change hotels if I didn't like it.

Felt like they did the minimum supplies for the room. Example: no tissue. I guess you were expected to use toilet paper.

Great staff, was a good stay

Terrible.. no hot water and dirty sheets

Not fancy but clean! Close to the highway and lots of amenities near by. Second time staying and will definitely stay again !

Clean and spacious room. Great price. Would stay there again.

Most hotel locations in London Ontario don’t accept debit as a deposit for the room. They only accept credit card and some of them only cash.