The Bird In Hand

Explore The Bird In Hand
9.0
Exceptional
From 324 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

8.6

Service and Facilites

9.2

Traveler Reviews The Bird In Hand

Number of reviews per page
20
40
Top reviews
Celeste
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff was absolutely lovely, but the photos didn’t ring true to actuality. The carpet was riddled with stains, the room smelled musty, the bathroom toilet lid had permanent scratches that made it feel dirty, the walls were marked with stains and scratches, the ceiling was damaged, and there were termites or flying ants inside near windows. Again, staff was so kind.
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Verified traveler
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The people were lovely and friendly, check in was quick and easy, and the room was clean and comfortable. 100% recommend
Mark
icon-Business
Business
8.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Very nice stuff nothing was too much trouble. Made the stay a good one.
Rachel
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Our go-to hotel if we need somewhere to stay before a Heathrow flight. The staff are all very friendly, food is excellent (both dinner and breakfast), plentiful parking. We stayed in an executive room this time - we liked the extra space and would book this again. Last time we were there we were helping some friends who had suffered a tragedy that day, and I managed to knock over a large G&T. Even without knowing what we were dealing with, the lady behind the bar calmly cleared up the mess and sorted a fresh one - no charge and no judgement. We really appreciated her kindness.
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nicola
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Nice rooms, great food,really friendly staff
Hermione Adrienne
icon-Business
Business
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Second visit, great room, clean, good coffee in the room, parking on site. My only gripe on this visit is the mattress was awful, I could feel the springs through the mattress.
Verified traveler
6.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

I am not sure how a hotel can justify a double room at £123 without breakfast and then charge £5 for a small bottle of water in the room. Staff were friendly and room was large and clean but whole place needs an update. Evening meal was overpriced mediocre pub food. Would I book again, doubt it.
Steven
icon-Business
Business
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Great hotel, traditonally decorated room but comfortable and spacious. Great food in the pub downstairs and helpful staff.
Phil
icon-Business
Business
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Excellent place, food, room, staff all great
David
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

A very good b&b pub. Good facilities, clean and good bathroom. Cost of evening meal a little high for the quality.
Sarah
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Accommodation was excellent. Beautifully decorated room and well equipped with tea and coffee, fresh milk, water and lovely toiletries. Could not fault room. Very good choice for breakfast which we enjoyed. Dinner was not so enjoyable and we didn’t feel it was value for money. Staff all very polite and friendly. This is a great place to stay.
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David
icon-Business
Business
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

This is a great place to stay, very comfortable rooms and the food is excellent. Great value for money as well.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

This was the loveliest little night away with my daughter. Drinking tea and listening to Classic FM in a big, comfy bed was the literal dream. My only observation was that the towel rail was hotter than the 9th circle and I stupidly burnt my arm.
Chris
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

I liked the friendly staff and the delicious restaurant.
christian
2.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

I have enjoyed staying at this establishment in the past, but unfortunately, it feels like it's going downhill with little effort being made to maintain the high standards it once had. During my recent stay, I encountered several issues that were quite disappointing: No remote control for the TV: This made it inconvenient to use the television. Carpet with signs of spillage: The carpet had numerous stains, indicating a lack of proper cleaning. Flickering light in the bathroom: This made using the bathroom quite challenging and uncomfortable. Showerhead and bar not fit for purpose: The shower setup was inadequate and difficult to use. Unprofessional repair work: A noticeable and poorly executed repair suggested that maintenance is being handled by someone inexperienced in DIY. Given these issues, I regret to say that I will not be returning.
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david
icon-Business
Business
8.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Really nice pub, good food and drink. Nice rooms, well maintained. The only negatives were that the matress on my bed was really uncomfortable, past its best by a long way. Also, the price of the food was too high for what it was, very nice but a checken burger is not worth £18.95....
Piotr
icon-Leisure
Leisure
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Excellently run, proper Inn.
Hannah
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

(Stayed in Room 2) Firstly the food was absolutely fantastic! I mean wow, wow, wow. Devoured the lot! 5* for the food. We would happily come for dinner again and again. The room was pleasant, clean and the bath was lovely and spacious (could fit two SLIM people satisfactory). Loved the tea selection and mini fridge compliments as well! However, when you opened the cupboard with the ironing board, a smell of mouldy cheese comes wafting out (so I quickly closed that and moved swiftly on) we booked for a king size bed but instead got two single beds pushed together!? Essentially trying to create the illusion of a king size bed… but a terrible idea when you have a crack in the middle between you and your loved one. The bed was uncomfortable, overly bouncy and springy and lacked any sense of comfort so we didn’t sleep great at all and woke up feeling stiff as a rod the following morning so I wouldn’t recommend staying overnight, unless you are willing to pay for a luxury room. However we would highly recommend going for dinner.
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Craig C
10.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

Nice room, service and food. Staff was courteous and professional.
Verified traveler
10.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

What a good find, beautiful decor, friendly efficient and attentive staff. The food was first class.
Number of reviews per page
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