Overall Ratings & Reviews Casa Grande Bambito Resort

We went for 3 days to the Junior Suite 1. First day there was a wedding. Noise all night long When we got there, the TV did not work. Wifi slow and sometimes it went down. Antes on the sink, the staff told me that "usually happens". No mosquito screen. You need to sleep with windows opens, which usually slam at night. You can hear your neighbor through the walls. Mattresses are really hard. The keys did not work. Staff told me to "insert the key slightly". That was their solution, did not work. I don't know what happened to Casa Grande Bambito. Maybe it's the staff? But I felt the attention was the minimum. Sadly, won't be returning.

Old property, old mattresses

The person working the breakfast was extremely RUDE and unfriendly. Every person related to the restaurant obviously did not like their JOB

Beautiful property in the woods. The hotel restaurant serves wonderful foods. Lots of nature and fresh air. The room was good and had hot water for shower. Internet WiFi was spotty at best but we did have good mobile reception. Good location.

Beautiful Hotel, next to a river and nice garden. Weather is perfect, at around 60-75 degrees farenheit. It can get a bit chillier at night so bring a light coat. Staff is limited. They have 1 restaurant and 1 coffee shop which was closed. They don’t offer room service. Price was very decent. I would stay again.

The river view was amazing. Beds were clean and extremely confortable. Restaurant food can improve but cost per person was fine.

El hotel esta muy bonito, comodo, buen restaurante, la pasamos muy bien!!!!. Solo dos cosas por mejorar, no tiene aire acondicionado, lo entiendo porque el lugar es fresco, pero en ese caso las ventanas deben tener malla anti insectos cosa que uno pueda abrir las ventanas sobre todo en la noche para que la habitacion se ventile. Por lo demás excelente, las vistas son espectaculares

It is fully embed in nature. Love it ! The option for breakfast is really really limited. Hope this can be improved

It’s very good

Amazing location and beautiful hotel, will definitely come back

It's an escape for one night. The house is dark, for its size there was no sufficient lights. Despite a space in a kitchen there was a refridgerator only, no coffee maker, no wash sink. A good restaurant is on the site. Beautiful nature and kids playground to spend a half day there.

Beautiful place to stay

The grounds were nice walkways around the various rooms, and a fish pond. The hotel is on a nice mountain stream. The room was aged a bit, but comfortable except there was no hot water. This is not always needed in Panama, but in the mountains it is. The "A" restaurant was fine, but the grill was ordinary bar food quality. There is nothing in town (which is only a few houses). This is a stopping off point for things in the area.

I chose this hotel because on Expedia it was indicated that there is a Spa, pool and that you can get massages. In the end there was no such option on the property, so that was very disappointing. We did not get free coffee with our breakfast, although it should have been included. Overall the stay was okay.

Very disappointed with this hotel. We were 5 adults and 2 little girls so I ordered the 9 people room. We arrived afternoon, the room was freezing and it has no heater. It was actually colder inside the room than outside. There was no hot water in the shower, I went twice to the front desk to tell them about it and only at the second time they sent someone. He said he fixed it and that we should wait 15 minutes and try again but guess what- it didn’t help. In addition to that the roof was leaking so we had water drops all over the main dining area. We asked to talk to the manager of the property but were told that he’s not coming and we can’t speak to him and that any compensation is not even considered. Very poor customer service regarding handling complaints. Needless to say that we won’t be staying in this hotel ever again. P.S, in the hotel’s home page in Expedia it’s mentioned that they speak both English and Spanish. None of the staff spoke English.

The property sits right next to the river and the sound is most pleasant. The flowers and outdoor landscaping was beautiful

By far exceeded our expectations. The staff was friendly, rooms were clean and spacious, and the food in the restaurant was delicious. We even did the zip line, it was two short lines but fun. We will be back!

Would not recommend this place. Paper thin walls and very outdated mattresses.

Really nice hotel, good staff, facilities, food and sightseeing. really cozy and relaxing environment of the hotel and room. will return soon.

The rooms was fine and the place is set up for a wedding venue. The restaurant was high for the quality and the breakfast included is only toast and jam.