8.8
Very Good
From 616 reviews
Cleanliness

9.2

Room Comfort

8.6

Location

9.6

Service and Facilites

9.2

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Traveler Reviews Best Western Plus City Hotel

Number of reviews per page
20
40
Top reviews
Danielle
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great location and very quiet despite being central and walking distance to metro station. Amazing breakfast options served up by the best, most hard-working staff. Would stay again.
Rhyan
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very good
Rommy
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

I really liked this hotel. The location is fantastic and close to everything. The staff was very friendly and the breakfast was varied. The shower is small, but the room is a good size compared to many hotels in Europe. They kindly kept my suitcase for me for two days while I traveled to another city.
arcari
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

covenient location in the heart of Genoa. Finding the Hotel and the adjecent parking is not for the inexperienced. Very large room , but dont open the window.. you coud bang it against another building!Very kind staff,
Ashwani
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

We stayed here for 3 nights. The property and surrounding area were nice. The staff were unfriendly.
Maureen
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Good location. Close to shopping and restaurants. Staff were friendly. Rooms good for Italy standards.
Grzegorz
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Great location, affordable, clean
celeste
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Excelent
Norman
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Great location. And nice that they had a patio to hang out with friends outside
Donald
icon-Leisure
Leisure
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Great location, near Plaza de Ferrari, room was large and quiet, restaurant was outstanding. Towels were a little rough.
Andy
icon-Business
Business
8.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

It was a clean hotel with friendly and helpful staff. The room I stayed in was smaller than I expected, but it had everything I needed. The hotel's location is excellent, as it is close to many of the tourist spots in Genova.
Gregory
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

The hotel was nice. It was clean was very difficult to locate kinda down an alley with poor signage. When we arrived, there was no parking The GPS could not locate it
Johena
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

It was a nice comfortable stay for one night.
Marco
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Great Location,Parking next door,great restaurant downstairs.
Hilary
icon- Family
Family
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Great location. Review was lower due to the air conditioning not functioning. All else was great
jeff
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

This is NOT a typical Best Western. It’s a very nice hotel in Genoa’s best location. Helpful staff. On site restaurant. Walk to shops, cares, bars and restaurants.
JAIME
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

No AC, although it’s written in Hotels.com page. The last morning we didn’t have hot water to shower. The front desk staff was very accommodating and helpful, the location was good and the breakfast was good
Jacob
icon-Leisure
Leisure
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

I only stayed one night but I had no complaints. The staff were great and the restaurant was very nice.
Pavel
icon-Business
Business
8.0
/10
Reviewed 82 week(s) ago

Hotels.com verified review

Nice clean hotel with perfect staff. Unfortunately the window in my room did not latch properly so there was some wind an noise from the outside. I dis not mind very much so I did not ask for another room, but some might hate this. Good breakfasts, working Wi-Fi and very clean room.
Susan
10.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Good hotel in old city. Easy to walk around in old city from hotel
Number of reviews per page
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