Very clean, quiet, friendly speedy services and staff, safe, close to the train and shops, free wifi , free parking, free breakfast, good AC , perfect

This was my first stay at Hotel Astor, and I was very happy with it. The staff was friendly and helpful, the breakfast was ample and delicious (eggs, juice, fruit, yogurt, meat, fresh pastries, etc.). Location is in a small suburb of Genoa, a few minutes walk from train station (about 10 minutes by train to Genoa city center) and also a few minutes walk to the beautiful walkway above the sea, named "Anita Garibaldi". My room was super clean and bed very comfortable. Decor is basic and simple. I had lunch and dinner in their restaurant, and it was delicious and reasonably priced. I look forward to staying here again because of quiet yet convenient location, friendly staff, and cleanliness.

Super fast, very clean, quiet cooler good parking

Lovely hotel set in its own garden of lawn, shade trees and terrace. We enjoyed a pre-dinner glass of wine on the terrace. The location is only 1 block from the train station, the water-side passageway, and the famous Nervi gardens. Our room overlooked the gardens with a small terrace of its own.

Nice hotel with helpful staff at a realt great location.

Excellent location, good concierge recommendations on restaurants, excellent breakfast buffet. May need to smooth check out process. Greatly appreciated having the night concierge preparing a small table with coffee and cookies at 4:45 am before driving to the airport.

The reception staff was super helpful. The location was very close to Genoa Nervi train station, so it's convenient to take trains to either Cinque Terre or Santa Margherita for day trips. The main inconvenient thing I found was the bath/shower. The shower fixture on the wall was rather low, so had to hold the shower head by hand for showers. The other thing is that the internet kept dropping out and had to log in frequently.

It's quite decent hotel, but definitely not a 4-stars one.

Overnight stop very comfortable. Very short walk to lovely coastal promenade with several restraunts anf bars

Friendly helpful staff. Close to good eating places.

Overnight stay during journey from Italy to the South of France -a truly lovely place to stop a quiet haven fk fh bussle of Gerona.

Very clean hotel close to train station , situated on a beautiful tree-lined street. Staff very helpful , sheets, towels changed daily. Room comfortable with aircon and balcony with seats. Great selection at breakfast

Stayed for one night while taking a driving trip down the coastline. Location was great and so easy to get to the coastal walk from the hotel, it's at the bottom of their street. Neighbourhood was also good for dinner without at a good price. Hotel itself is getting quite old and while it was clean and fairly well maintained it did have a feeling of being well past its hey day. Not many other guests around which also made it feel a bit soulless. Breakfast was quite poor, minimal offering and quality not great either.

There is free WiFi but it seemed to drop out a lot.

Most of the hotel staff members are really helpful, especially Irene! There's one fellow who could use a course or two at charm school, but the others made up for his lack of personal qualities. The room is small but clean and the balcony a welcomed treat! My wife claims the best was comfortable; for me it was a bit hard but I managed. We would certainly stay there again and would recommend any of our friends to stay there as well. The location to the train station, beach, local shopping and dining is super!

Good location -- 100 meters to station and sea. Good restaurant and number of nearby eating places. Good rooms and very helpful staff.

The Astor Hotel is located on a lovely property, but it does NOT deserve a 4 Star rating. We arrived two hours after check-in time and maid service carts were everywhere, could hardly navigate the very narrow hallways to our room with bags. The room was clean, the bed looked HARD and the bathroom was tiny. I'm not sure that my husband's shoulders would have fit in the shower. There was a terrace, but it overlooked the roof of the first floor. Furnishings were old and looked well worn. I asked for, and received a key to an alternate room, it was more disappointing than the first. We left, had lunch, then made alternate reservations in another nearby hotel. We returned, picked-up our luggage (we never unpacked) and checked-out. The staff was gracious. I said I was sorry, but their hotel was not what we were expecting. It is an older hotel which is not the issue. The hotel we moved to was much older, but certainly met the standard of what I consider to be a Four Star Hotel. The Astor should listed as 3 Star, at best.

The room was very comfortable: modern shower unit and plenty of space of the sink to store toothbrushes etc. The bar area had comfy chairs to sit in in the evening and a space outside during the day. Staff very efficient and during our 6 day stay knew what we wanted to drink for breakfast without being asked. Very good choice of food for buffet breakfast. Plenty of space around your table. This hotel was a very good base for walkers, cyclists and sightseers. The trains ran frequently and the buses were very regular. We were very pleased with this hotel.

Reasonable hotel close to public transport and ocean. A fair distance from the airport if flying in. Staff left a bit to be desired though. They gave my passport to another guest and didn't seem that interested in helping me find it! Eventually I asked another guest (who was part of my tour) and found it. Other than that mishap it is a nice hotel.

Located on a residential street, this hotel is about one walkable block from the bus stop, the train station and the promenade that takes you along the seaside to the old port of Nervi. Very easy parking. Enjoy the lobby bar for a drink or sit out in the garden for a drink before dinner. The staff was friendly and attentive (a special word for Massimo, who was excellent). The guest room was adequate and the bathroom was dated but big enough to be comfortable. The room air conditioning system worked well. The internet worked well and downloads were fast. We have stayed in this hotel twice and each time had a balcony. The breakfast buffet was excellent and we would use this hotel again.