9.0
Exceptional
From 608 reviews
Cleanliness

9.0

Room Comfort

8.4

Location

9.4

Service and Facilites

9.4

Traveler Reviews Hotel Rex

Number of reviews per page
20
40
Top reviews
Anton
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

One of the best places we stayed at. Staff went above and beyond making our family feel welcome and appreciated, they were exceptionally warm and friendly. Breakfast was great and room was very spacious and clean. One of the most notable stays on our trip.
Catherine
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This hotel is in an excellent location minutes from the train station and 5 min walk to the walled city. It is a great 3 star with good breakfast and quiet rooms. Great value for money.
Claire
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

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Colleen
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great spot near Lucca rail station Staff stored luggage while we explored. More than helpful. Airy room. Adequate bathroom. Shower caps and tissues provided. Spotless room and hotel. Beautiful breakfast and espresso. This hotel was charmingly quirky. Observed Staff working hard cleaning public places
Rosanna
icon-with Friends
with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great location outside the train station but close enough to get inside the wall easily.
stacy
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The rooms and amenities were excellent, the breakfast provided daily had a good selection to start your day. The staff were very friendly and accommodating. The extra amenities in the room were a bonus (kettle for coffee and tea, in the hallway there was extra coffee, tea and cookies if you wanted a snack) The location right beside the train station and across the road from Lucca City Center make this hotel ideal, we would highly recommend it and will definitely stay here again
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Vanessa
icon-Family
Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Our room unfortunately didn’t have a functional shower and it’s a little dated however the location was great and some of the staff very friendly. Overall great for the location and alright for a one night stay
Bruce
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

A very easy place to stay in Lucca that is 20 seconds from the train station. All of the hotels and rentals in the old walls are not that quick or easy to get to, and driving within the walls is practically impossible so even taxis can’t always get you there. A good breakfast with options, and very friendly staff throughout. Great value for the money.
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Helen
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great base , quiet, just outside city walls, very close to tunnel to walk into the centre. Kettle in room to make a cup of tea, not usually found in Tuscany! Only down side no hot food at breakfast.
Gina
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Nice hotel and staff. Very conveniently located near the train station.
Peter
icon-
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Breakfast adequate only. Noisey wooden room stairs.
Sherry
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Friendly staff. Great breakfast!
Samantha
icon-
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

It was very comfy near the station and very friendly staff
Sabine
icon-
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Lovely old 3-star property right outside the wall. Clean in all areas. Super friendly staff from Front Desk to breakfast to room maids. Great self-serve breakfast and a variety of teas and cookies in the hallways for guests to serve themselves. The room had all the amenities you need. Hotel is near the rail station, but I never heard a train. Some reviews talk about folks hanging around the train station which I did not encounter and I felt safe at all times.
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carole
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Warm, welcoming hotel for a perfect location to discover the beauty that is Lucca.
David
icon-
8.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Clean Room, staff were brilliant and could not be more helpful.
Marta
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Lovely staff, unbeatable location and plentiful breakfast makes this a perfect stay
ANA
icon-Leisure
Leisure
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

A perfect stay. Welcoming staff. Clean and cozy rooms. Great breakfast options.
Anne
icon-with Partner
with Partner
8.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Good location, nice and quiet. Reception staff were absolutely lovely, all staff were really friendly and helpful. Decent shower, decent breakfast - good range of food. Room was comfortable, with plenty of charging points.
carrie ann
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

super convenient to the train station and great value for the price.
Number of reviews per page
20
40

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