8.6
Very Good
From 682 reviews
Cleanliness

9.0

Room Comfort

8.2

Location

10.0

Service and Facilites

8.8

Traveler Reviews Hotel Pantheon

Number of reviews per page
20
40
Top reviews
Deepak
icon-Family
Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Do yourself a favor and stay anywhere else. Hotel Pantheon was, without question, the worst hotel experience we've ever had. This hotel relies on its historic reputation to lure travelers in, then expects them to accept filthy rooms and poor service as part of the experience. Our room was absolutely filthy. Among other issues, there were bugs, stained sheets, and stained towels -- all of which I have documented. No paying guest should be expected to sleep in a room like this. When we brought these issues to the staff, instead of apologizing or making things right, we were met with rudeness and excuses. We were told the hotel is "old" and "historical," as though that somehow justifies poor hygiene and unacceptable room conditions. Historic hotels around the world manage to be both charming and clean. This one failed at the basics. What bothered us most was the sense that the hotel's reputation and historic label are being used to convince travelers to accept conditions that should never be considered acceptable. We paid for a clean, comfortable hotel room and received neither. If you're thinking about booking here, DO NOT! There are countless hotels that actually value their guests and provide clean accommodations. We would never stay here again and cannot recommend it under any circumstances. Left after 1 day into a 4 day stay due to the absolutely awful conditions.
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wissam
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Location is good. Cleaning crew don’t bother. They want to charge €5 for list key that was in the top. Lol
Matthew
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Incredible location. Central to everything. If this is your first (or second, or 100th) trip to Rome, stay here.
Jessica
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Exceeded expectations
Rosa
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Lived my stay there with ny daughter! It was right in the center of lots of sights.
Donna
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Hotel is very boutique like. Can’t beat the location
COLLEEN
icon-with Children
with Children
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

We love the location of Hotel Pantheon, the rooms, the breakfast and the staff! Our quadruple room was great for the 4 of us and we had a nice balcony.
Virginia
icon-with Children
with Children
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

This Hotel was in the perfect location! Easy access to all attractions. Very walkable and lots of restaurants and shopping close by. The staff was amazing! Can’t say enough! Will definitely go back!
YAINLE
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Clan room, and great staff - but property needs upgrades
Joseph Pulizzi
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Location is fantastic, hotel is safe and clean. Staff was friendly but unprofessional and there were a number of “oh by the way” events that were disappointing. Breakfast was small but satisfactory with a great attendant. Elevator was nearly worthless for more than a few people at a time. All of this said, the low rating is entirely due to value and surprise fees and taxes. The cost for the accommodation was not in line. Some friends stayed very close by in a nicer hotel for less money and we were in the luxury family suite. For a third of the money, I probably would have gone 4-5 stars.
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Holden
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Staff was very kind and patient with us and accomodated us with 2 cribs upon request.
Joanne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Staff was great. Location is perfect.
Patrizia
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

Wonderful hotel!! Appreciate the eco-friendly toiletries - ample supply! Excellent, attentive and informative staff. Provided useful suggestions for local attractions, food and services. Location is amazing. We will definitely return!
Bethany
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Great place to stay for my family of four! Our room was on the top floor - double bed and two single beds - and everything met our expectations - clean, comfortable, and quiet. The staff was very helpful in suggesting places to explore in the city and even bringing our luggage to our room. Breakfast options were plentiful and tasty. Location is excellent. Would stay here again!
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Viren
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Great location, decent sized rooms, and even better service! The location is perfect. You get to see the glorious Pantheon when you start and end the day. And the piazza is a great way to end the day. But what sets this hotel apart is the amazing service. We were taking the train to Naples, and Hotel Pantheon arranged for a taxi to Roma Termini. Unfortunately, we left a phone in the taxi. We contacted the hotel, and they immediately got in touch with the taxi company and driver and retrieved and held the phone for us. Amazing service and super helpful.
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Baraki
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

It was great and clean place to stay. Few feet from Pantheon circle.
Fatemah
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Excellent Hotel! Very friendly staff, perfect location and beautiful rooms. Can’t recommend it more, we were so glad we booked it. Thank you, Hotel Pantheon!
Veronika
icon-Leisure
Leisure
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

The location doesn’t get any better! This was the perfect hotel for our family of 6, we were able to stay in one room which had two bathrooms and a loft. The staff was wonderful and the room was clean. Can’t wait to return!
Miguel
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Central location. Friendly staff.
ÖNER
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Bu otelde kalırsanız her yere yürüyerek gidebilirsiniz. Asla arabaya gerek yok, park yeri de yok zaten. Kahvaltısı 10 üzerinden 8 puan. Temiz, güvenli ve sessiz. Personeli güler yüzlü.
Number of reviews per page
20
40

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