Very accommodating staff, beautiful location. A must stay if you plan to visit Portovenere!

I booked this hotel through expedia for 4 nights. The hotel is nice, our room was comfotable and clean. I would have given them 4 stars however we had to check out early due to a personal matter and the hotel refused to refund us saying it was up to expedia to reimburse us and when I contacted Expedia, they told us its up to the hotel to reimburse us. Having said that, it left a bad taste with us and won't be staying here or using expedia again.

Great location and friendly staff

Beautiful location and very friendly and helpful staff! Highly recommend!

It was a great locaton and the staff go out of thir way to ensure you are welcomed

We stayed at this hotel for two nights and it was absolutely amazing. The staff were incredible in the hotel was beautiful.

Yes

Great place!!

Amazing staff and accessibility

We stayed at Grand Hotel Portovenere to explore Cinque Terre for three nights during our honeymoon. The hotel was well located for catching the bus or ferry, but doesn’t have a train station. Unfortunately the cost of transfers offered by the hotel to book were extortionate (400€ approx to Pisa Airport - a 1 hr 15 min journey). The ferry was running hourly until early evening during our stay, and we enjoyed seeing Cinque Terre from the sea. However, the trains between the villages are much quicker to use - it takes nearly 1.5hrs to get from Portovenere to Monterosso by ferry. The staff at the hotel were very friendly, and the room was comfortable and clean. We had booked a room with a sea view, which was lovely. Although not necessarily expected, it was surprising that for a 5 star hotel, we weren’t provided with any extras for this being part of our honeymoon - the only hotel during our trip around Italy to not do so. The additional bottles of water provided each evening were appreciated. We did eat at the restaurant one night, which was a bit underwhelming, and we would recommend Porto 82 a few minutes walk away instead. However the view from the restaurant if you manage to get a table on the terrace is beautiful. We had breakfast on the terrace in the mornings, and it was the best we had during our Italy trip, particularly the freshly made to order eggs.

Great hotel overlooking a beautiful village. Short walk to shopping and restaurants. Staff efficient and super friendly. Close to 5terra by boat.

Everyone was so nice and helpful. We enjoyed our trip and Portovenere is one the most beautiful places to visit. We loved staying at the Grand Hotel and would happily visit again

The location was perfect as far as getting the ferry to the Cinque Terra ports

Great hotel. Great location 10/10

Very nice hotel with a fantastic location. Their web site does not give them the credit they deserve for the quality of the accomodation and perfect location. Rooms are small but everything is made with quality materials and fixtures. I recommend this hotel.

Staff were very good location is excellent property is old and being renovated but the room given to us was new

We booked this last minute, for access to the cinqueterre area. This old world port was our favorite part of the trip.

The staff were extremely helpful and smiling!

Hotel in great position. Lovely restaurant with great staff and views. Fairly basic rooms for the price. We had a balcony which had great views

The bathrooms left a lot to be desired. Gym is literally in an entirely different building. We also asked for a cab to be called to get back to the train station and it was literally 2x what it cost to get there.