Hotel Jacques de Molay

Explore Hotel Jacques de Molay
8.4
Very Good
From 353 reviews
Cleanliness

8.8

Room Comfort

8.0

Location

8.8

Service and Facilites

8.6

Traveler Reviews Hotel Jacques de Molay

Number of reviews per page
20
40
Top reviews
Javell
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great place in one of the best areas
isabel
2.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The photos on Expedia are totally misleading. Whilst the location is great, and the reception area is cool and groovy, the room we had was more like a one star cheap hotel by a train station! It was so bad that we left immediately in the morning! Very uncomfortable mattress (hard and you could feel the springs) and the room was unclean, and literally was in dire need of repair! It looked NOTHING like the room on my reservation confirmation! The management did not respond after 24 hours with our concerns. I emailed them immediately with photos. The receptionist did offer to change our room but I didn’t believe it would be any better.
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Mario
6.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Rooms are very small. Toilettes are not for 6 feet or taller. You won’t fit.
Ann-Helen Stensland
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

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Al-Karim
8.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Rooms are small but practical. Tub and shower are a pain due to water saver shower head which gives only a fine spray and splashes everywhere.
Anthony
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Solid hotel in a great area! Staff was very nice, helpful, and accommodating
Michael
10.0
/10
Reviewed 87 week(s) ago

Hotels.com verified review

The hotel was very well located, and surprisingly quiet considering the location. The staff were very friendly. The room was perfect for a single night away. Would definitely stay here again if I was in Paris
David
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 96 week(s) ago

Hotels.com verified review

On the Hotel.com website for this hotel it lists "on-site self parking, for EUR 22.00 per day". This was one of the main reasons I picked to stay at this hotel. Well no such thing existed. There is NO on-site parking at all!. Instead I had to try to find local parking lots, getting an address from the hotel receptionist. The nearest one, was fairly close but with the many one-way streets and traffic lights, it was over 20 minutes' drive away. And once I got there to the address given, there was no lot. I was lucky enough to find a street spot, which was about a 10-minute walk (as there is legal street parking on Paris streets on Saturday nights and Sundays - unless otherwise posted). The hotel itself was pleasant. The rooms were quiet, but small, but most of the European hotel rooms seem small compared to American ones. The elevator was small too, but it did the job. Lastly, do not expect to get too much out of the televisions in this hotel unless you speak French, as all of the English-speaking channels were blocked.
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Didier
icon-Business
Business
6.0
/10
Reviewed 104 week(s) ago

Hotels.com verified review

Very small room even smaller bathroom next to a noisy elevator whom broke down on a Sunday was at the 6 floor But stuff happened the staff was nice but never proposed to take down your suitcase from the 6 floor on your departure day nicely they put the elevator on for me but I saw a lot of guests not offered the same things Great location the oldest part of Paris that explains the size of the room they need a little repair maintenance detail detail details Breakfast everyday your scramble eggs cold Coffee cold maybe a French things Overall I will not pic this hotel from my next time in Paris ho I forgot twice with my non disturb signe on the door house keeping walk on me maybe the signe is not big enough
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Angelica
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 106 week(s) ago

Hotels.com verified review

The rooms were extremely small and the shower was horrible. There’s no way to turn it on without getting soaked. Front desk was great.
michelle
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

Great stay in a great area, really appreciated having an elevator for luggage and very decent sized room for Paris!
Steven
10.0
/10
Reviewed 115 week(s) ago

Hotels.com verified review

Wonderful stay. Nice location, good breakfast, helpful, friendly staff. I would stay there again.
Alexander
10.0
/10
Reviewed 116 week(s) ago

Hotels.com verified review

Had a terrific stay at Hotel Jacques de Molay. Room was very clean and charming with windows that opened out onto the street (which I left open during most of my October stay). The location was safe and right in the middle of everything. They had a nice breakfast, gym, and sauna as well. Only complaint was I had to return my key each time I left to the clerk, which was a minor nuisance but I assume there is some logic to it. The room cost was very reasonable as well. Overall, highly recommended!
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Ana
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

Was all right but not outstanding .
Amar
icon-Business and Leisure with Partner
Business and Leisure with Partner
4.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

Popper customer service by some of the staff. Rooms had a smell coming from the drains and the air on u it’s made loud banging noises. When I asked to be moved to another room I was told that it’s possible that all of the rooms aircon units could have the same problem. I ordered champagne for when I checked in and it was not provided either.
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Caroline
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

The most friendly, accommodating staff ever! They all made us feel right at home and helped us find everything we needed. Plus they were each interesting people to talk to and learn about. We loved every moment there.
Caroline
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

The best part about this hotel is the fabulous staff who are friendly and helpful, and make you feel right at home. We were sad to leave and look forward to returning!
Nina
icon-Leisure
Leisure
8.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

Loved the staff at this hotel. I felt safe traveling as a solo female traveler. Someone was always at the front to greet you at the desk 24/7 and you leave/pick up your room key with them. The room and gym is a bit small but it’s what I expected from Paris. The location is walkable to the metro and dining options. Overall, I would stay here again.
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Ulrike
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

Please see above. Amina is an amazing receptionist. She was extremely helpful and went far beyond her duties to make my stay super comfortable.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

Wonderful staff thru out hotel. Room was very small and disappointing for delux category and price.
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