7.8
Pleasant
From 852 reviews
Cleanliness

8.0

Room Comfort

7.2

Location

9.0

Service and Facilites

8.2

Traveler Reviews The Villa Kensington

Number of reviews per page
20
40
Top reviews
Maria
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Reception area was modern and inviting but our room didn't live up to the promise. Dreary room 82 was on the lower ground floor. Small and had a door opening onto a small outside space which was filled with a noisy aircon system for the hotel. The worrying thing was other doors opened into this space, and the internal bolt on our room door was totally inadequate. There was no key operated lock on this door. There was a hair on the duvet cover. The bed was very low and had something broken inside it so that when you turned over there was a noisy clonk. The large wardrobe had only 5 hangers. So much space, so little of it useful. The best thing about the room was the hairdryer. Unlike most it was underpowered and therefore easy to style my short hair. If you've got long hair, you wouldn't like it. Can't comment on breakfast, we bought some cheaper bits from the nearby Waitrose. It was convenient for the Royal Albert Hall, but we wouldn't stay here again.
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Sam
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I loved this place. I was in a single room on 2nd floor and it was quiet, room clean and tidy with a comfy bed and nice bed linen. Shower was great. There was a safe in the wardrobe. Easy to walk to from underground stations. Also a 15 min walk to Natural History Museum, V&A, Royal Albert Hall. Mainly though the staff at reception were lovely and helpful. I had an issue with a gig ticket and they sorted it for me. I would have missed the event if it hadn't been for them. Would definitely recommend this place and will stay again.
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Sara
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great stay here. We enjoyed the quietness. We would definitely stay here again!
Peter
icon-Leisure
Leisure
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The property from the outside is very nice. Our room was on the small side and did need up dating.
Suzanne
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Perfect location for our stay, close to the underground and Hyde Park. Staff were very helpful.
Yeow Nie
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Location of hotel was quite convenient as walking distance fm Gloucester St tube station. Reception staff was friendly n helpful to me. The room was awfully small even for Single occupancy with baggage.
Stephen
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Very nice room and service was good. Nice area and felt safe
Ella
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Good location!
Linda
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Excellent location for using the tube to get around. The staff was professional and kind and always willing to help with questions. I would definitely recommend for a reasonable, very good stay.
Katherine
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I love the 3 single beds. I was there with my 2 best friends and loved the separate beds. We were able to walk safely to the Tube and loved our local Pub and other eating places. Thank you, 3 American Gals. We will be back.
Julio
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

I loved stay at The Villa Kensington, it was clean, the staff were amazing and prompt. I highly recommend staying and I will stay here again on my next trip.
Pei Yen
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The water pressure is low and room is small. Given only small bottles of shampoo and body wash, and racks not provided in bathroom to place own toiletries.
Timothy
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great location on a quiet street within a close walk to the train station and to great museums, shops, and restaurants!
DEBORAH
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Very nice hotel. Incredible staff. Not very centrally located close to "touristy" areas, but a 2 minute walk to the tube that connects you to everything. Honestly, i would stay again.
Amanda Elizabeth May
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Lovely friendly staff.Room basic but clean,great price considering its in a lovely part of London.
TRACY
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Very friendly and helpful staff, we arrived early and were able to leave our bags while we went to start exploring. When we checked in our bags had been taken to our room ready for us. Unfortunately the lift was out of order but the staff were very apologetic and gave us complimentary breakfast for the inconvenience. The room and bathroom were very clean and the room was basic but had everything we needed - we were only really in it to sleep. It was very convenient for Harrods and the Royal Albert Hall. There are bus and train stops/stations a couple of minutes walk away, so ideally placed but without the constant noise you get when you stay more centrally. I would be happy to stay again in the future.
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Mark
icon-Leisure
Leisure
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Helpful staff and excellent breakfast. Also easy access to the underground via Gloucester Road station.
Thiago
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Great location, rooms need some care and renovation
David
icon-Leisure
Leisure
4.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

The room was the smallest double room we have ever stayed in, the bathroom door could not be fully opened because the bed was in the way, there was only one bedside cabinet and the room was barely adequate for two people. The bed was clean and comfortable and the breakfast adequate but even for Kensington the value for money was 3:10. will not be staying there again.
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georgiana
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Staff was extremely accommodating, room clean, very nice breakfast included, but the elevator was under construction and that caused some hassle.
Number of reviews per page
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