Great staff, location and room. Will definitely return when back in Granada

Great location. Clean and service was great. Only issue were pillows. Please provide more pillows

Central location, helping staff Small size of rooms, english not commonly spoken

Good value . Front desk lady work in the morning is very nice .the breakfast starts from 8:15, but we have to leave early so she let us to start 15 mins early. She is very helpful.

Good location at a good price

Excellent location. Antique style hotel. Very nice.

The room was stinky. They tried to cover up the cigarette smell but it showed. This was addressed when we told staf, yet the manager called us when we were already sleeping to offer a different room. It was a sleepless night after all. The parking was at a different hotel and took like 40 extra minutes to do. Long story short, will not recommend this place to anyone. Will request a refund from my agent.

Great staff

El personal súper amable. Excelente ubicación y comunicación.

El servicio de llegada muy malo. No pudimos ingresar debido a sus políticas de registro. Se comunicaron muy tarde con nosotros .

Close to transportation, staff very helpful,clean quiet, took time to coordinate for late night arriving

Location is very good and central, the rooms are clean and tidy. However you can hear doors slamming in the morning. Breakfast is not included but it was economical for 8€ you get cold cuts, fruits juices, coffee, cereals etc.

Clean room everyday. Sufficient breakfast.

We loved staying at this hotel. Our room was very spacious, spotlessly clean and comfortable. We were not impressed by the optional breakfast that we paid 8 euro pp, we'd suggest to skip it and get a better breakfast elsewhere.

Clean room

Excelente hotel, habitaciones amplias, muy limpias, la atención del personal excelente, una ubicación excepcional. Muy recomendado para quedarte en esta zona.

Super service from reception with help for Alhambra tickets. The private parking wasn’t the most accessible, but once found it was safe and good

Hotel was adequate. Front door entry didn’t work after hours. Had to call someone on duty offsite late and he wasn’t happy to be disturbed. I found some staff to be not friendly.

Clean, good price, perfect location BUT outdated and not appealing.

I cannot praise the front desk, Irene, enough. She was gracious, kind, helpful, and went above and beyond to make our stay in Granada and at the Hotel Carlos V so wonderful. Thank you for all your helpful tips, service and smiles.