8.0
Very Good
From 109 reviews
Cleanliness

8.4

Room Comfort

7.2

Location

7.4

Service and Facilites

8.6

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Traveler Reviews Balbi Hotel

Number of reviews per page
20
40
Top reviews
Christopher Haydn
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Basic room, comfy bed, friendly staff, very close to main train station. Perfect for what I needed for a one night stay.
AKANE
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel Clark was kind and directed me to the cosy restaurant nearby. The room has a bus tub. Great start of my long time journey.
Riccardo
icon-Business
Business
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Ottimo albergo in pieno centro storico, consigliatissimo
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Good location and price. Room comfortable.
Eric
icon-Leisure
Leisure
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Staff was super and understanding of my arrival issues. They are excellent and very kind hosts. I would recommend Hotel Balbi.
Darren
icon-Leisure
Leisure
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Close to station, amazing service from staff very helpful with any questions i had and offering suggestions of things to see and do
Martin
10.0
/10
Reviewed 153 week(s) ago

Hotels.com verified review

Room clean with standard amenities located very close to the train station. Owners very friendly and helped put my passport my suitcase when I left it behind by accident!
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 304 week(s) ago

Hotels.com verified review

Excellent location - not too far from the Pincipe station but not too close to the crowd. Room and bathroom simple and clean, very high ceiling makes it feel comfortable. Staff (may be owners) very friendly. Only downside - located 2 floors up the stairs (very long ones) with no elevator, not recommended for those with leg/knee problems with heavy luggage.
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Verified traveler
4.0
/10
Reviewed 375 week(s) ago

Expedia Group verified review

Nowhere did Expedia say that the Balbi Hotel is on the third floor of an old building without elevator. We had to climb 53 steps with our luggage. We were exhausted when we arrived at the desk.
Marcia
8.0
/10
Reviewed 379 week(s) ago

Expedia Group verified review

Hotel was in an excellent location, very close to the train station and the historic area of Genoa. John was extremely friendly and helpful and gave us great recommendations for food in the area. The room was very bare bones, but clean.
Troy
6.0
/10
Reviewed 465 week(s) ago

Hotels.com verified review

Parking is an issue and many stairs to climb
Lauren
6.0
/10
Reviewed 519 week(s) ago

Hotels.com verified review

Beds were not the most comfortable, but we were very close to the train station and the waterfront. Some restaurants nearby.
rina
8.0
/10
Reviewed 519 week(s) ago

Hotels.com verified review

over all ok but no bolt lock on door
Sarah
8.0
/10
Reviewed 526 week(s) ago

Hotels.com verified review

This hotel is conveniently located a 5 minute walk from the train station and across the street from the Royal Palace Museum (which is awesome). It's one of the few hotels where the reception desk was open after 7:00. Bathroom was small but room was spacious, with a window overlooking the street. Very friendly staff! They were quite helpful showing us around and watching our bags after checkout.
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Verified traveler
8.0
/10
Reviewed 528 week(s) ago

Expedia Group verified review

Staff/owners were incredibly helpful and informative. Nothing was too much trouble for them.
Joanne
10.0
/10
Reviewed 533 week(s) ago

Hotels.com verified review

A group of friends (couples) stayed at the Balbi Hotel for one night after a week long cruise. We chose it because it was close to the train station, and 2 of our friends had to leave for Milan the next day. We really wanted a quaint place with character but also reasonable in price, and we found it all at the Balbi. We LOVED our rooms, the ceiling paintings are even more striking in person. Dario, who was at the desk when we arrived, was absolutely wonderful. He gave us great directions to drive down to Portofino and made us feel very welcome. It was also great to have wi fii and be able to skype my family at home in the USA. At night we walked around and stopped in a great local restaurant for some good pizza and red wine. There is a small charge for breakfast however there are also places very close to pop in for great coffee, pastry, etc. It was easy for our friends to walk down the street to the train station the next morning, even with luggage. The only drawback (if you have trouble with stairs) is that there are a few flights to go up before you can check into the hotel, but well worth the effort in our opinion. What a great find for us!! Especially if you have to catch a cruise or train, perfect location!
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Traveller-AB
8.0
/10
Reviewed 620 week(s) ago

Hotels.com verified review

Waling distance from the train station
Verified traveler
8.0
/10
Reviewed 674 week(s) ago

Expedia Group verified review

This is a laid-back, scruffy hotel in a good location close to the main railway station. It's ideal if you want to be close to the city, but aren't too bothered about being pampered.
Jane
10.0
/10
Reviewed 725 week(s) ago

Hotels.com verified review

We really enjoyed our stay at the Balbi Hotel - it's really well located only a few minutes walk from the main train station and all the city sites. The staff were very friendly and our room was beautiful ... unbelievably spacious and had a lovely feel to it. The shower was nice and powerful and the breakfast saw us through the morning. All in all it was amazing value for money and made our stay in Genoa really special. If I go back to Genoa I would most certainly stay there again. Be prepared for a bit of a hike up the stairs when you first arrive with your suitcase though!
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Britt
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Overraskende fantastisk flott rom med nydelige gamle detaljer
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