The staff was amazingly professional and customer orientated!!!! We had a little situation with the original tour of the city, no fault of the staff! Though I was a bit disappointed, they went above and beyond themselves in reassuring us that there were other ways to see the city and to enjoy ourselves. Sandra was most accommodating and truly an asset to the hotel.
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Cassidy
Friends and Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
This was probably the best hotel stay I’ve had. The staff were absolutely incredible and so attentive. It truly felt like they couldn’t be happier to get you whatever you needed which was great and the lovely Juan Carlos gave us some great restaurant recommendations! The room was comfy, clean, and well cared for and the spa was lovely to relax in. Wish we could’ve stayed longer but would definitely recommend and would definitely book again!
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Jason
Leisure
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The property is amazing, the staff were super friendly, the food was amazing and all of the inside areas were great as well as the views around my room. It is on top of hill which is a pain to walk around but at least I got my exercise. The a/c thermostat looked really old, I had to keep turning it off and on to keep it cooling the room.
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Gillian
Friends and Family
8.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Staff were lovely! We enjoyed our stay. Very clean, great breakfasts and only a £10 taxi into town
Katrina
Leisure
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Great views, good breakfast buffet, beautiful pools, relaxing, multiple saunas and steam rooms. If you’re looking for a break from the hustle and bustle of city hotels, this is a great choice!
Amanda
Leisure
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
The staff were all so friendly, happy any helpful. It seemed like a place where they all loved working in and that came across. I honestly couldn’t find a thing to not make this place a very special place to stay. Thank you. I came on my own so always nice to see friendly faces every day 😊
Daniel
Friends and Family
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Our favourite hotel. The service and staff are always incredible and welcoming. Plenty of sun beds and excellent pools.
katayoun khosravani
Leisure with Friends
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Very kind and polite staff , very friendley
Verified traveler
10.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
We love staying at this hotel and look forward to returning
Staci
Leisure
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
The room was very cozy and spacious and the staff were excellent! I wish I could’ve stayed longer.
Daniel
Friends and Family
10.0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
Our favourite hotel- staff, service, price and facilities are excellent.
Daniel
Friends and Family
10.0
/10
Reviewed 44 week(s) ago
Hotels.com verified review
We love this hotel. The staff, the rooms, the spa, the view- 10/10. Thank you for recognising our loyalty when we stay with you. The rates are spot on too!
Daniel
Friends and Family
10.0
/10
Reviewed 66 week(s) ago
Hotels.com verified review
Great spa. Beds could do with improving with doubles not singles.
Nathan
Leisure Family
10.0
/10
Reviewed 68 week(s) ago
Expedia Group verified review
loved it, will be back 👍
Susan
10.0
/10
Reviewed 70 week(s) ago
Expedia Group verified review
I really enjoyed the property, the staff and the amenities. My only complaint is what Expedia represented as what I was getting is not what happened I did not get a spa treatment included with my reservation.
Eva
Friends and Family
10.0
/10
Reviewed 74 week(s) ago
Hotels.com verified review
Amazing hotel, great facilities, lovely location
Ella
Leisure with Children
10.0
/10
Reviewed 76 week(s) ago
Expedia Group verified review
I have just moved to Palma, and for the first week I wanted to relax and the kids to enjoy somewhere to play. It was everything I wanted and more, I couldnt of àsked for anything else! It was a fantastic stay.
Claire
10.0
/10
Reviewed 77 week(s) ago
Hotels.com verified review
Lovely big room (we were upgraded) with large balcony. Staff helpful and friendly. Very nice food for breakfast, and also evening meal at the restaurant.
A nice short break from my husband and myself. Ideally located to get about with a close bus stop.
Elizabeth
Leisure with Partner
10.0
/10
Reviewed 81 week(s) ago
Expedia Group verified review
Beautiful pool area and stunning views of Palma from the room
Nick
Leisure with Partner
10.0
/10
Reviewed 83 week(s) ago
Expedia Group verified review
Lovely surroundings great view and brilliant staff
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia