Exterior needs work Including the lawn and landscaping!!!

Beautiful hotel with fantastic terrace restaurant - what a view! The food was superb too, if quite pricey. Weather was not so good this time, so did not manage to get a swim i8n the outdoor pool.

It’s a beautiful authentic place located close to Basel airport and Elzas but it doesn’t feel like a 5 star hotel Almost no amenities Almost no furniture in the huge room And a very basic bathroom

Understanding that it is an old castle, I do think that the property has not been kept on prime condition. The bathroom was outdated and did not meet the price of the room. towels, and bed linen were not the best. The minibar was hot! Tesla charger was not working. Food at the restaurant was perfect. Would visit again!

Ensure you book a superior room or better. Annex rooms are very poor. Outdoor pool green and needs a clean. Spa small and crowded.

Young man was nice at reception that is studying at university in the UK. All other staff pleasant enough. We booked the lowest priced room which needs updating, it smelt, and the air con unit was simply letting hot air back in. Not a 5 star experience, regardless of wether we booked a classic room. Quite shocked at the responses from management too when anyone tries to write a bad review, from reading.

Amazing castle - only thing was that the service wasn’t 5 star. But still worth it :-)

Really great stay in a beautiful building. Staff are accommodating and nice, the dinner is classical and exquisite and as a bonus, Tesla has installed charges at the front - so if you are a Tesla-driver, this place is perfect as you can park right at the entrance and charge for free. It's smack in the middle of the wine district, so getting around from the hotel is very easy and convenient.

This hotel is totally overpriced! Dirty and not cozy. Room was not clean, smelled old, and no airco in the middle of a hot summer! We slept very bad. The overall state of the hotel was poor... not well maintained and not clean. The restaurant was way overpriced. Laundry service was horrible expensive and not good. Never again.

Excellent! Great staff, great location.

Staff was great. Accommodated is very well. I would visit here again

Gorgeous setting. Smart staff. Used their bikes for a lovely outing along with their maps. Great stay. Stunning view from restaurant.

Nice hotel with good facilities and very helpful staff. Lalique Tour round village a must

What a fantastic place. My family (including 2 young kids) lived the location, the attentive staff, the unexpected extra’s. A really lovely stay and we will be back.

Such a beautiful view from the restautant terrace. Beautiful location

Stayed here 9 years ago for our honeymoon and it was wonderful. Hotel is still just as great! Wonderful service, great restaurant, and one of the most unbelievable views in all of France!

A beautiful hotel with very friendly and helpful staff. Had an excellent dinner with top class service. On our list to visit again this time when we can enjoy the pooland the wonderful surrounding area. Not often you stay in a room with cloth wallpaper !!

This is a lovely older hotel. It could use a little spiffing up in some areas - a fresh coat of paint here, new bathroom furnishings there. Pretty quiet. Small but nice indoor pool and spa. We received especially great service from the night manager, Florentine, who speaks excellent English. He mapped out a tour of nearby Colmar for us, which was very helpful.

It’s a beautiful building and location but the rooms are 4 star at best, not 5. The place is generally in want of a smart upgrade, the building is very nice but constructed in the 70s and the place feels a little dated, not 79s dated just dated. It is very good value though and the restaurant is a winner for dinner with a great staff

I stayed at this hotel 35 years ago and went back because i had fond memories - I was not disappointed. I reserved a “superior” room which got me a large room on the top floor of the chateau with 3 windows overlooking the front gardens and the vine covered hills in the distance. There is a bar on an outdoor terrace overlooking the village of Rouffach and acres of vines behind a wall that is part of the Château. My wife had Riesling and I had Pinot Noir from domain Chateau d’Isenbough and both were good. The restaurant at the chateau is excellent for dinner and breakfast in an adjoining room is also nice. If you want to pretend to be the “marquis” for the day...this a good place.